Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Geek Squad offers more than just computer fix!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please know up front to make an appointment - hard to get service as a walk-in. Get discounted in home tv mounting with my Geek Squad membership!
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad differs from private computer techs.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad told me my computer was not salvageable. I then took it to a private computer guy who said, "All computers are salvageable." He got it up and operating correctly for a low cost. I'm assuming the fix was something Best Buy & Geek Squad did not want their tech's to waste time on or the liability. But I learned a lesson about where to take my computer with that experience. It would really depend on what I needed help with whether I would ask for Geek Squad's help or not.
No, I would not recommend this to a friendRated 5 out of 5 stars
Software installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updating operating system with software. Geek Squad technicians were wonderful in taking care of my system
I would recommend this to a friendRated 5 out of 5 stars
I love Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone is super helpful thank you for the teamwork y’all are awesome!
I would recommend this to a friendRated 5 out of 5 stars
Operating software install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to sign up for service and was on the wait list for 2 weeks. My laptop was updated a few days later. Works great now.
I would recommend this to a friendRated 4 out of 5 stars
Rebooted my laptop quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent re booted my laptop in a timely manner. He aslo let me know what the problem was and offered a plan to make sure I won't get a virus again.
I would recommend this to a friendRated 5 out of 5 stars
Computer Tune Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned up all the bad stuff in my computer and made sure all was operational.
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought software from geek squad and I got help how to install on my computer thank you for the help in best price
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best!!! Prompt expertise and service!
I would recommend this to a friendRated 5 out of 5 stars
mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very helpfull with computer and all things ................
I would recommend this to a friendRated 5 out of 5 stars
Brought my laptop back to life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop had been completely disabled by a virus. Geeksquad wiped my laptop clean then installed Windows 10. Was ready for pickup the next day. Works perfectly!
I would recommend this to a friendRated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best services Best Customer service Best knowledgeable staffs Best experience
I would recommend this to a friendRated 5 out of 5 stars
Computer needed this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer, now 7 years old, needed a tune up and a new hard drive. The "Geek Squad " is the greatest! They know their stuff and take care of business quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service like I always tell. No doubt can trust always
I would recommend this to a friendRated 5 out of 5 stars
Is Geek Squad know exactly what they're doing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad amazing and nice and polite and informative and let us ask crazy questions and didn't laugh at us too much hahaha
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the install went smooth and is working well .that is all i need to say
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cleared my computer and got me back in. They really knew their stuff.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my hard drive and did it in a timely manner. The customer service I received was great!
I would recommend this to a friendRated 5 out of 5 stars
Great service’.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents listened to my issues and then suggested a. Appropriate intervention that worked. I appreciate the service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They no what to do when you don’t. Geek squad service is a must have for all your devices
I would recommend this to a friend
