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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,144 reviews
  • Rated 5 out of 5 stars

    Geek Squad offers more than just computer fix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please know up front to make an appointment - hard to get service as a walk-in. Get discounted in home tv mounting with my Geek Squad membership!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad differs from private computer techs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad told me my computer was not salvageable. I then took it to a private computer guy who said, "All computers are salvageable." He got it up and operating correctly for a low cost. I'm assuming the fix was something Best Buy & Geek Squad did not want their tech's to waste time on or the liability. But I learned a lesson about where to take my computer with that experience. It would really depend on what I needed help with whether I would ask for Geek Squad's help or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Software installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating operating system with software. Geek Squad technicians were wonderful in taking care of my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is super helpful thank you for the teamwork y’all are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to sign up for service and was on the wait list for 2 weeks. My laptop was updated a few days later. Works great now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rebooted my laptop quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent re booted my laptop in a timely manner. He aslo let me know what the problem was and offered a plan to make sure I won't get a virus again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Tune Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up all the bad stuff in my computer and made sure all was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought software from geek squad and I got help how to install on my computer thank you for the help in best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best!!! Prompt expertise and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpfull with computer and all things ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my laptop back to life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had been completely disabled by a virus. Geeksquad wiped my laptop clean then installed Windows 10. Was ready for pickup the next day. Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services Best Customer service Best knowledgeable staffs Best experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer needed this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer, now 7 years old, needed a tune up and a new hard drive. The "Geek Squad " is the greatest! They know their stuff and take care of business quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service like I always tell. No doubt can trust always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is Geek Squad know exactly what they're doing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad amazing and nice and polite and informative and let us ask crazy questions and didn't laugh at us too much hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install went smooth and is working well .that is all i need to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleared my computer and got me back in. They really knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my hard drive and did it in a timely manner. The customer service I received was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service’.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents listened to my issues and then suggested a. Appropriate intervention that worked. I appreciate the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They no what to do when you don’t. Geek squad service is a must have for all your devices

    I would recommend this to a friend