Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,144 reviews
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents downloaded my pc and they were real quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When it goes south, these guys help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to have these guys available to solve a laptop issue we were having. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer wouldn’t start up. While I had to clean it out, I haven’t had a problem like that since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned up my laptop ASAP!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best ! So happy I purchased Total Tech Account! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quoted a week but wishing 36 hours the agents had my laptop running in top form. Amazing service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome and fast to get my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped me was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was stuck in a diagnostic repair loop. They were able to fix the issue very quick and it works perfectly now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pc tune up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have brought our computer in for tune up before so we brought back to see what's wrong with it. He said they'd call us in 24hrs to report the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, patiently answered all questions and many more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop login problem resolved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad cleared up the problem with logging on my laptop. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job on my MacBook. It's pretty old and I didn't think it was salvageable but they fixed it in a couple days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV., COMPUTER, ROUTER, ETC. all serviced promtly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house or in store, the service I have received from Geek Squad has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows upgrade on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick system upgrade was easy as setting up an appointment

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    No product purchased, just software installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a little steep but considering the computer was free it was worth the cost to get it up and running

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new solid state hard drive and mounting plate. everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents fixed my desktop computer and took away all the virus and now it’s faster than when I bought it new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped fix my computer in a timely fashion. They do know what they’re doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair work completed early.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair work completed before estimated time. Computer seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the item Best Buy installed the software quickly and efficiently. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS X High Sierra installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the 2011 iMac 27” is working again after new SSD installed

    I would recommend this to a friend