Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,144 reviews
  • Rated 5 out of 5 stars

    Geek Squad services are excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent is very knowledgeable and very thorough in explaining the price that I need to pay for the services rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my MacBook Pro with a new SSD and RAM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for a great price! Upgraded my laptop and I was able to do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick turnaround, very courteous, provided complete explanation of what was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had them reinstall the OS on my HP after a VPN software caused havoc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knowledgeable on my diverse problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIN 10 Reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all your help. Shout out to Jason my tech wizard. You da best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job of fixing both of my computers, and saving all my files, I highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather like Microsoft 7,8 rather than 10 I really don’t like it plus a lot of my software that were installed on my computer are gone geek squad didn’t call me or explained me that they will be gone and now they want me to but those softwares again I don’t think so I really don’t know why they didn’t call me before deleting anything from my computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Perseverance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my MacBook that was struggling it its last leg. My rep worked with it for about 45 minutes to try and recover it and get the laptop working again. Unfortunately through no fault of his-the laptop dies but he did explain the difference on the hard drives and why one was better when I asked for a recommendation. Very helpful all round!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Windows 10 64bit Home Edition.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced SSD Hard Drive and Installed Windows 10 64bit Home Edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstalled windows 10 on my desktop because I did not have the original backup cd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my computer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer quickly and made it easy for me to understand how to use the new operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents restore the computer that wasn’t working at all. Highly recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team knew what they were talking about. the fixed the problem the best they could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a two year old laptop serviced and upgraded. It is now fully ready for him to take to college this fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that bby had your back in all times of need including this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in a timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my issue in a timely manner! Im very happy with geek squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OS works great now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had corrupt data when we updated windows. Had to have it wiped and reinstalled. They did it quickly. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RENTERED SOFTWARE TO AS NEW CONDITION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB BY GEEK SQUAD. VERY KNOWLEDGABLE AND VERY PATIENT WITH AN OLD MAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up a new computer and transferring my data from the old computer. Very professional.

    I would recommend this to a friend