Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,152 reviews
  • Rated 5 out of 5 stars

    Geek squad was awesome and fast to get my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped me was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new solid state hard drive and mounting plate. everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents fixed my desktop computer and took away all the virus and now it’s faster than when I bought it new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services are excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent is very knowledgeable and very thorough in explaining the price that I need to pay for the services rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows upgrade on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick system upgrade was easy as setting up an appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the item Best Buy installed the software quickly and efficiently. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair work completed early.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair work completed before estimated time. Computer seems to be working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped fix my computer in a timely fashion. They do know what they’re doing!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Perseverance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my MacBook that was struggling it its last leg. My rep worked with it for about 45 minutes to try and recover it and get the laptop working again. Unfortunately through no fault of his-the laptop dies but he did explain the difference on the hard drives and why one was better when I asked for a recommendation. Very helpful all round!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my MacBook Pro with a new SSD and RAM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for a great price! Upgraded my laptop and I was able to do the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had them reinstall the OS on my HP after a VPN software caused havoc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS X High Sierra installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the 2011 iMac 27” is working again after new SSD installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick turnaround, very courteous, provided complete explanation of what was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job of fixing both of my computers, and saving all my files, I highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knowledgeable on my diverse problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather like Microsoft 7,8 rather than 10 I really don’t like it plus a lot of my software that were installed on my computer are gone geek squad didn’t call me or explained me that they will be gone and now they want me to but those softwares again I don’t think so I really don’t know why they didn’t call me before deleting anything from my computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstalled windows 10 on my desktop because I did not have the original backup cd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIN 10 Reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all your help. Shout out to Jason my tech wizard. You da best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my computer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer quickly and made it easy for me to understand how to use the new operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents restore the computer that wasn’t working at all. Highly recommend the Geek Squad

    I would recommend this to a friend