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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,152 reviews
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job at doing a factory reset of my sons computer. Unfortunately it took a day to complete, but it's like new now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to redo, but finally got it right. I think they should clarify the scope before saying they can do something

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Software installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad was a great at installing a software to my computer and it is working great now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my son's laptop to get fixed because It was not working properly and So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad upgrade my laptop from Windows Vista to Windows 10. They were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my operating system and it was successfully reinstalled to a working version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my daughters laptop to Best Buy because it crashed. Had it up and running like new in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recovery of Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ale toinstall new operating system and get me back to work. (Good thing I already had data back-up)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought two laptops to the best by geek squid and they had both laptops back the next day running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a long wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my laptops cleaned up and they where ready in 2 days. I wasn't in a rush but it was a quick turn around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my computer always great to have it’s a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksquad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad eliminated my concerns about restoring my computer back to maufacture guidelines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my hard drive that crashed. Super nice and easy to talk to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did this fast!! Had to reinstall the software and he did it good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to restore OS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intake was well done. The OS was installed to my satisfaction and sooner than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed it in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad at this store is on top of their game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my computer This agent fixed it . Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful installation of the operating softwa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to install the software successfully, just like they described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very knowledgeable about anything to a computer. And suggestions if need anything further. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast turnaround time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus (that kept popping up ads). Geek Squad did great in removing virus and having it available for me quickly.

    I would recommend this to a friend