Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,144 reviews
  • Rated 5 out of 5 stars

    Recovery of Data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ale toinstall new operating system and get me back to work. (Good thing I already had data back-up)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in my daughters laptop to Best Buy because it crashed. Had it up and running like new in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed it in no time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad at this store is on top of their game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought two laptops to the best by geek squid and they had both laptops back the next day running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksquad are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad eliminated my concerns about restoring my computer back to maufacture guidelines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a long wait.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my laptops cleaned up and they where ready in 2 days. I wasn't in a rush but it was a quick turn around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did this fast!! Had to reinstall the software and he did it good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my computer This agent fixed it . Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to restore OS.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intake was well done. The OS was installed to my satisfaction and sooner than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful installation of the operating softwa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to install the software successfully, just like they described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They diagnose quickly and seem to always be correct, Would not take my tech anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took in our new laptop because it had a virus! The geek squad was so helpful and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very knowledgeable about anything to a computer. And suggestions if need anything further. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my laptop, they fixed it. Fair price and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was extremely friendly and helpful. Managed to fix our computer and now it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast turnaround time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a virus (that kept popping up ads). Geek Squad did great in removing virus and having it available for me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that i had an SSD installed in my laptop, it works much faster

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure they know what they are doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to help me ship my laptop off for repair. They told me it was an issue with my software. Charged me for it and then a day later told me it was a hardware issue and couldn’t do anything. After I told them it wasn’t a software issue. Had to get my money back for the service and then was told they couldn’t ship the laptop off because I didn’t pay for their product protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install my solid state drive, reinstalled operating system and web antivirus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC tune up fix my computer problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was locked up and nothing worked to get it started. The tune up worked great and now no problems.

    No, I would not recommend this to a friend