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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,144 reviews
  • Rated 4 out of 5 stars

    OS reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an OS reinstall on my laptop. The service was okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Done as promised. Great customer support staff.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done as promised. Great customer support staff. Knowledgeable, took time to explain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installed new Software and I am loving how well my computer is working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed what they needed to perform and got my computer back up and running from blue screen of death.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed files removed from older laptop and fresh install of windows 10. all was done perfectly abd quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took care of everything and I did not have to worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast with information, quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes! Excellent. Nathan was the perfect gentleman.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything installed as requested. Neat, organized and in a reasonable time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to change!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to remove and change the filter. The only negative is to flush 3 gallons of water through it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of any OS could be frustrated by anyone not familiar. For first time users, or users in need of a specialized situation, this can help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It went very well I took my computer in and they i

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in and they did a great job and installed a new operating system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed computer after blue screen. Restored operating system and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, set up my computer withthe most up to date operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my PC in, they trouble shot it, worked on it and completed the work in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new hard drive. Laptop works great, I can't believe how fast it works now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed my computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered me a great price on a Seagate 500 gig solid state drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation was done overnight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done overnight and I was able to pick up my laptop the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reinstalled my OS after I accidentally deleted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek service to upgrade RAM memory and were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent addressed all of my pc compete needs and recommended needed upgrades.

    I would recommend this to a friend