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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,152 reviews
  • Rated 5 out of 5 stars

    Laptop works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new hard drive. Laptop works great, I can't believe how fast it works now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installation was done overnight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done overnight and I was able to pick up my laptop the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent addressed all of my pc compete needs and recommended needed upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a good job and fast too! My little HP mini was acting up and I couldn't fix it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed my computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered me a great price on a Seagate 500 gig solid state drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh My Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bastrop Geeks are awesome. Great local support. They are a very professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reinstalled my OS after I accidentally deleted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek service to upgrade RAM memory and were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech that help me with my laptop was through. Explained what needed to be done and did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took to best buy and they look at it and as they said it excellent service thanks best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The geek squad did a excellent job on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my computer was trashed, they removed everything then did a complete re-install. It is very fast and I my download speeds are excellent. They went above and beyond anything I had expected. I would highly recommend taking your computer to Best Buy before you go out and buy a new one. We'll worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer pretty fast even though it was still under manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an os installed and they did it that was all i needed tha ks geek swuad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the Geek squad. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to get my computer fixed and have used it several times since. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check for malware, reinstalling hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast service beyond what was required by Victor and Luis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for getting our computer up and running again! Awesome service time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional, the policy of requiring an appointment to pickup the item is stupid. I was having trouble meeting their very narrow window of opportunity. They acted as if they would just keep my MacBook Pro if I didn’t make one of their stupid pickup appointments. I finally had my wife take the time to make a special trip to satisfy their God syndrome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pc tune-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional technicians. They were able to fix my pc in just one afternoon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job on cleaning up the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job on my computer. The staff was polite and notify when the computer was ready!

    I would recommend this to a friend