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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,152 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention always pick up calls when u call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and repaired laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elvis and team were awesome! Professional, thorough and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad reinstalled the operating system on my laptop and it now works problem free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite quick and professional would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, problems are solved. The system is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it installed. Everything works fine. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIndows 10 install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad have done a great job with the installation of windows 10 to my current PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I was treated and how the laptop is working.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and had done the impossible I had spent 4 hours 8 times to install windows on my ssd and couldn't took to them it was all ready and done as well installed on my ssd making it super fast and efficient would go to them again If I faced a similiar problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to get the laptop upgraded and working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad that not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what fix some problem with the system restore but not all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on this install. I had my computer the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop within a day. Great outcome! Laptop runs like it’s brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took laptop in to have a factory reset done. Took a little longer than expected but it was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took macbook in for a clean up. Job complete in 24 hours and computer running smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Computer

    Rated 1 out of 5 stars

    DON'T USE GEEK SQUAD FOR SOFTWARE INTALL!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad failed to activate Microsoft Office family on my wifes machine by telephone support. 3 different "agents" messed up her machine trying to find a solution. Each one said they solved the problem but didn't. After they messed things up, I had to reinstall Outlook, put back Chrome as my Browser and had to return Chrome back to default settings. All desk top shortcuts no longer worked, and they moved icons around for no apparent reason. I bought the 1 year Geek Squad protection plan and regret it. Don't use Geek Squad, they will leave your computer worse off than when they tried to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop now works :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my poor laptop/tablet was sick with the "wont shut downs" and geek squad fixed it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my compiyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, was in and out in no time, would recommend this service to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pic that had someone else's info in it. They reset it to factory settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy service staff were very helpful and knowledgeable about the upgrade.

    I would recommend this to a friend