Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,144 reviews
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item protection is very useful would buy with other item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my Laptop Fixed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought about buying a new laptop, but was able to get a quick fix at Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my problem super fast! Took the time to explain what wa wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job and getting me a computer that worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop tune up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Should have brought it in sooner. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job in tuning up my system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, my system is working great and the Geek Squad did awesome work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New HD, clean Windows 10 install it’s better than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever! My PC works so much faster and I learned new ways to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well protecting my phone. Installing it is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac is a super asset for beginners and all users.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad great techs and support group. They exceed expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up back up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus-far I haven’t any problems with this software so Far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an install of Win10, quick, no issues, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised I will always be back to Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad Did A Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop's hard drive crashed I took it in to Geek Squad they quoted me a price and time frame. I was pleased that they finished replacing the drive with a brand new one in less than 2 days They were very friendly, professional and restored my laptop to being almost new Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC cleaning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from when entering the store to pickup the cleaned laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    job was done in less than the estimate time, very professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Repair of virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive. Pricing is an issue for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Software Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took in laptop due to an issue related to a software update that was looping and would not advance to completion. After several days got an email stating work was done. When I reviewed the work found that the laptop ( less than 9 months old) had the hard drive partitioned (which didn’t allow for MS Office to be reloaded and was not how it was setup from purchase standpoint before service), the touch screen drivers were not installed properly, nor the mouse pad drivers. It spent another 1 1/2 weeks in Geek Squad custody before returning to me. I was disappointed with the QC (quality control) of releasing the laptop back to me after the “first repair period” and the additional issues it “had acquired” while in their care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technition was fast and know his job. He gave me all the facts up front.

    I would recommend this to a friend