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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,152 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus-far I haven’t any problems with this software so Far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised I will always be back to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from when entering the store to pickup the cleaned laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    job was done in less than the estimate time, very professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technition was fast and know his job. He gave me all the facts up front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Repair of virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive. Pricing is an issue for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Software Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took in laptop due to an issue related to a software update that was looping and would not advance to completion. After several days got an email stating work was done. When I reviewed the work found that the laptop ( less than 9 months old) had the hard drive partitioned (which didn’t allow for MS Office to be reloaded and was not how it was setup from purchase standpoint before service), the touch screen drivers were not installed properly, nor the mouse pad drivers. It spent another 1 1/2 weeks in Geek Squad custody before returning to me. I was disappointed with the QC (quality control) of releasing the laptop back to me after the “first repair period” and the additional issues it “had acquired” while in their care.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it will be a get thing once it’s up hope it looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hadtohaveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t an Optional purchase but it does work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having computer issues and they were able to resolve it. So that is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP windows 10 fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got wife’s PC up and running with Windows 10 fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems overpriced personally, but the goal was achieved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work, well explained, revived my dying computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent loaded up Windows 10 and is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems. Everything good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents reloaded my operating system. all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with computer problems being too slow *****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my Mac Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it ws fried but they made it work and it’s like new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure they know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to help me ship my laptop off for repair. They told me it was an issue with my software. Charged me for it and then a day later told me it was a hardware issue and couldn’t do anything. After I told them it wasn’t a software issue. Had to get my money back for the service and then was told they couldn’t ship the laptop off because I didn’t pay for their product protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP TO MY BUSINESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD WAS VERY HELPFUL IN EXPLAINING THE PROGRAM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my os not running and they had fixes the problem.

    I would recommend this to a friend