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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,144 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the windows 10 installment with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my laptop quickly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and effective when fixing my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to handle and view and show to your friends and have a great product. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repaired my non-responding computer quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at Waterford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with setup and they were wonderful. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprising computer for grandsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, on time, and reasonably priced service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job right and it was done earlier than quoted.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    WINDOWS 10 UPGRADE CRASH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the free Windows 10 completely crashed our computer we brought it in to the geek squad at best buy to rebuild. They recovered any files, and did a complete clean install now Windows 10 works like it was intended. Great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall experience. My item was fixed however I did still have to wait approximately 1 hour in the store for technician to fix the original issue. Technician removed my Microsoft Office applications & wasn't able to get them put back on. Which is still a problem for me however the computer works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my computer in less time than statedd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed the virus cleaning and other problems earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job & were exceptional in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely service. Associate explained everything thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works exzactly as the Best Buy team said it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaded software on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs and works great now .thanks for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and performs great. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 refused to start after a windows 10 upd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to install a Windows 10 image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS WORKING GREAT AND WOULD RECOMMEND TO ANYONE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Tune Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job tuning up my Apple computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is knowledgeable and very helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep explained my options very well. Good follow-up.

    I would recommend this to a friend