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Customer reviews

Rating 4.5 out of 5 stars with 1152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,152 reviews
  • Rated 5 out of 5 stars

    Quick Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how quick they were able to fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my lady's tablet when it wasn't working. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an awesome Job very kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very friendly with there services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operating system install fell short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating software was installed but not the latest updates which took quite awhile to do so the computer wasn't really ready to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was quick and saved a good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it locks up, so I don't know what causes that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant service restored windows,10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top up and running windows.10 like it should..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer runs like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a MacBook factory reset and it works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows10 pro install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done more quickly than promised. Set up completely. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the windows 10 installment with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to handle and view and show to your friends and have a great product. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repaired my non-responding computer quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at Waterford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with setup and they were wonderful. !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my laptop quickly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and effective when fixing my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprising computer for grandsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, on time, and reasonably priced service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job right and it was done earlier than quoted.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    WINDOWS 10 UPGRADE CRASH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the free Windows 10 completely crashed our computer we brought it in to the geek squad at best buy to rebuild. They recovered any files, and did a complete clean install now Windows 10 works like it was intended. Great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall experience. My item was fixed however I did still have to wait approximately 1 hour in the store for technician to fix the original issue. Technician removed my Microsoft Office applications & wasn't able to get them put back on. Which is still a problem for me however the computer works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my computer in less time than statedd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed the virus cleaning and other problems earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job & were exceptional in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely service. Associate explained everything thoroughly.

    I would recommend this to a friend