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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,144 reviews
  • Rated 5 out of 5 stars

    Awesome laptop-Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Apple products. They never disappoint. Purchase experience was pleasurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer and got it back running smoothly. Worry free process

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad failed to keep promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fine. Technician failed to do back-up or to follow up. I realize failing to be my own back up falls on me. However, when the team fails to follow through as promised. Very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE ARE WONDERFUL TO HAVE AROUND AND THE PRICES AREN'T HALF BAD EITHER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc tune-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix all issues. It feels like a new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great assistance from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the help I needed from the sales associate at the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad saved my viral infected computer and it works like a charm!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person that reinstalled windows did not wipe the laptop completely as requested as virus remained .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my problem just as stated & it was done very promptly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them in my Desk top to repair, they said no problem. Then they called me to tell me it couldn't be fixed, that I needed to replace it. I took it to a small Computer store and PC Repair and they fixed my issue that day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was diagnosed and fixed within a few days!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and always tell u whats wrong with the pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service and only to reset the iOS service Very discounted and kept the usb hookup for my mouse. Had to buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never fixed they said it was and as soon as we got it had the same issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade to Windows 10 went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to Windows 10 went very well, but was supposed to get a call when it was completed, but never did. The sent me an email, but they had my computer, so I could not get the email. Manager said they were supposed to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timely service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped get my laptop back up and working!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Request to look over computer & clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left computer at store for a couple of hours. When picked up my husband was told it had a virus and lots to clean up. No details, no written confirmation of what was done. The computer is acting just as poorly as it did before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    System restore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My operating system crashed due to a Windows 10 update and I've lost files and everything still doesn't work properly. I had everything backed up on cloud services but I guess that's not included on the software install reboot.

    No, I would not recommend this to a friend