Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Cons mentioned:Warranty
Rated 1 out of 5 stars
Lied about warranties
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to push warranties. The company is making the employees push expensive warranties.
No, I would not recommend this to a friend Rated 4 out of 5 stars
I was a little disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was only supposed to take a day to reload the computer and after three days when I said it shouldn't take that long I finally got someone to stop the process and determine that the computer couldn't be fixed.
I would recommend this to a friendRated 4 out of 5 stars
PC Tune-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a tune up on my son's computer. Seemed to work better afterwards.
I would recommend this to a friendRated 2 out of 5 stars
Too bad it killed my new laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took in my laptop because it would not launch Chrome. Spent two days to have the Geek Squad reninstall Windows 10- a few days later Chrome failed to load again. Back to Geek Squad. A few days later received a call that my hard drive failed. Not sure how or why but it did.
No, I would not recommend this to a friend
