Customer Ratings & Reviews

The agents helped fix a problem I have with my Macbook Pro, there was a folder with a question popping up on my Mac. I dropped it off and they called me less than 24 hours to create an appointment for pick-up. Love the service! :)

The geek squad is knowledgeable, professional, efficient, dependable, and pleasant.

Bruce and whole Geek Squad did a wonderful job on both of our laptop computers repeatedly, till everything was working perfectly to our satisfaction.

Great job of replacing my corrupt hard drive with a solid state hard drive. Thanks to Geek Squad tech coverage all I had to pay for is the new hard drive. Geek Squad also recovered my data from the old hard drive.

I went to geek squad because my pc was acting up. I could not even get pass the start up. I loved that geek squad gave me options along with honest answer for future purchases. They fixed my pc in a timely fashion and would use them again.

Good service, reliable and know what they are doing.

The agent was so helpful in switching out my hard drive and it save me a ton of money over replacing the computer!

Ths team did attend to the problem as soon as possible and by the following day my laptop was working again.Its the best team

Brought product from in for repair there was a problem afterwards brought it back they fixed it free of charge.

Have always had good experiences working with the Geek Squad. Have always been very accommodating.

Always available to help me and figure out things and not make me feel like I’m dumb or stupid.

I did a stupid & really hurt my computer. Geek Squad helped me wipe & reinstall the operating system, making my laptop good as new

Got to the bottom of the problem quickly and fixed fast. Use the Geek Squad

Everyone was really sweet and extremely helpful! Had no issues with anyone whatsoever

I would always recommend the geeks to my friends, Dennis’s was very professional and patient to help with the best recommendations

I was in Best Buy looking for a laptop for school. I was talking to one of the sales reps. Typically in my experience they are there to sell not to listen. But this one listened and I believe he gave me the best solution ever. A membership to the Geek Squad.

They were friendly, personable and extremely proficient. They understood the product and consequently how to fix the problem.

Geek Squad was very helpful when explaining things needed and since I am a non-techie, I appreciated that I was explained everything in language I could understand. The work was completed ahead of schedule and I was able to begin using my laptop earlier than expected. Thanks Geek Squad.

Was mad about having to buy it the computer was 2 months old and was corrupted from a hp update from hp but I was told there is no warranty implied on software when purchasing a new computer but I had to have it installed

The Geek Squad is the best at Best Buy. They installed my apps and put my files from my old laptop on a disk.