Customer Ratings & Reviews
- Model:
- TSSTTVF816
- |
- SKU:
- 5708097
Customer reviews
Rating 4.4 out of 5 stars with 631 reviews
(631 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 6-Slice Toaster Oven's size and ease of use, frequently praising its convenient dimensions and simple operation. Many appreciate its fast heating speed and baking capabilities, along with the value for the price. However, some users express concerns about the timer's precision and the tray's design. A few customers also note that the oven's capacity may not accommodate six slices of bread as advertised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't waste your money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat is inaccurate and cooks much hotter than the dialed temperature. 350 degrees is closer to 500 degrees. If you don't carefully watch the items in the oven, they will be burnt before you know it. Glad it wasn't expensive as I will be tossing in the garbage as soon as I buy a replacement.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .We are sorry to hear about your toaster oven experience. We would love to look further into this issue for you. Call us at (800) 334-0759, and let's get you a resolution today. Thanks!
Rated 2 out of 5 stars
Perfunctory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use/regulate as toaster. Difficult to reach in to retrieve food due to low clearance.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Thank you for the constructive feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in your comments. Please feel free to contact us with any further questions or concerns.
Rated 2 out of 5 stars
Not satisfied at all returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No timing on toast so it burnt every slice the first Oster product I have been disappointed with
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .This is not something that we hear very often. Oster has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call us at 1-(800) 334-0759. We are available Monday - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Rated 2 out of 5 stars
Toaster Oven not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Entire unit except small area of handle gets very hot. Easy to burn hands when opening device. Did not feel comfortable using device.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good,not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it but it's not great it splatters a lot of grease and oil if use for a long time.
I would recommend this to a friendBrand response from Oster Brand Team
Posted .Thank you for bringing this to our attention. We'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 1- (800) 334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Rated 2 out of 5 stars
Not a good toaster oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't as big as my last one. And is hard to get use to the buttons
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .We're sorry to hear that our Oster - 6-Slice Toaster Oven isn't living up to your expectations. Our oven has received great feedback and this is not something that we hear about often. We'd like to turn your experience around so that you are completely satisfied with your product. For direct assistance please call us at 1-800-334-0759. For your convenience, we are available Monday-Friday, 9am-6pm EST. We look forward to assisting you.
Rated 1 out of 5 stars
Medical receptionist
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day 1 it burns everything. If I didn’t stand in front of it and watch it cook or toast it burnt. The first time I used it, the toast went on fire. After awhile I threw it out. Terrible appliance. Would never recommend this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good toaster Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inside space is very small, could not fit in properly a 9-10 inch plate to reheat. The door handle heated too much, almost burnt myself. Had to return the unit.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Thanks for taking the time to share your review. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything else we can do to assist you, please don't hesitate to contact us at 1-(800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.
Rated 1 out of 5 stars
cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used this toaster oven one time while toasting bread and the door sprung and stayed this way...returned immediately.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .We appreciate you for taking the time to reach out to us about your toaster oven, and your feedback does not go unnoticed. If you ever decide to give us another chance in the future, we will be more than happy to take care of you.
- Cons mentioned:Timer
Rated 3 out of 5 stars
Nice looking, but difficult to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, be prepared to lay out the instructions on a large table, as they unfold like an atlas map (Oster: we need a Quick Start booklet, not wallpaper). Ease of use gets 1 star due to having too many dials to work with before the unit evens turns on - the dial timer is awful! You have to turn the timer past the 20 minute mark just to turn this thing on and then you get to listen to incessant ticking while you wait for your toast to burn. That's right...no darkness selector on the toaster function. If you turn your back for a second, your toast burns because this thing runs for as long as the timer was set to turn it on! The "stainless" is limited to the door only - the rest of the unit is just gray metal, so 2 stars for that. Haven't used the turbo/convection function yet, so I'm standing by my first impression: looked nice, doesn't function easily = 3 stars overall.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Thank you for sharing your comments. We certainly understand where you’re coming from, and appreciate you taking the time to give us your feedback. We are constantly working to improve upon and upgrade the quality of our products, and our consumer's input is invaluable to us.
Rated 1 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a bad quality, the first time I used it the tray got burn, the tray and everything is made with a cheap material, I will never recommend someone to get one of this
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Our appliances are made with the best quality, and we will make sure you get that very experience. Call us at (800) 334-0759, and let's make sure you do not have to worry about any of these issues again.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made even for cost. All coating peals off after a Couple washes use with caution.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Thank you for submitting a review! We appreciate you taking time out of your busy schedule to let us know what you think about our Toaster Oven. We are always looking for ways to better our product, and your feedback is an invaluable part of that process. If you have any concerns, please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat, from 9am-6pm, EST. Have a great day!
Rated 1 out of 5 stars
i don't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wanted the oven for toast but you have to keep your eye on it otherwise it's burnt toast
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .We have high expectations for our products here at Oster and would like to hear more about your experience with your Oster 6-Slice Toaster Oven. Please give our customer care team a call at (800) 334-0759 and we will have this addressed. For your convenience, we are available Monday-Friday, 9am-6pm EST. We look forward to assisting you!
Rated 1 out of 5 stars
Worthless piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what tempature it is set to, what ever is in it burns in 5 mins.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste time and money, poor quality, defective and customer service sucks.
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted ."Oh no! We're so sorry to hear about this. Please give us a call at 1-800-334-0759. For your convenience, our customer care team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you
Rated 1 out of 5 stars
Not what you see!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, the images are deceiving in terms of its size.
I would recommend this to a friendRated 1 out of 5 stars
Ok toaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was to little could not warm up a pizza so had to be returned
I would recommend this to a friendRated 1 out of 5 stars
poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would either under toast or burn the toast. do not recommend to anyone
No, I would not recommend this to a friendBrand response from Oster Brand Team
Posted .Thank you for writing in this review. I am sorry to hear that your toaster is not functioning correctly. If you still have the toaster please call us at 1-800-334-0759, our hours of operation are Monday-Friday from 9am-6pm, EST.
Rated 4 out of 5 stars
Three year old review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this oven for three years now but probably during the first year the broil quit working on it I almost threw it out so I took it apart and one of the wires have came off and then work great but this is happened three times so far finally tossing it and buying another one for $39 can’t beat the price when it Cooks it does look like the new one is a little bit different style guess we’ll see how this one works
I would recommend this to a friend- Cons mentioned:Timer
Rated 3 out of 5 stars
Looks great but...........
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven came dented so I returned. But I tested it before deciding to get the same one or not. I didn't like the following. To toast, you have to turn timer past 20 and then back again. This will only break the timer eventually. In addition to setting the middle dial to toast, you also have to set the top dial to 450/broil. All just to toast? The oven door also gets extremely hot. I burned myself by accidentally touching the top metal part of door when wrapping my fingers around handle. The handle itself is designed nicely but it's very easy to burn yourself if not paying attention. Nice looking oven but going to try a different one.
No, I would not recommend this to a friend


