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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $39.99

Customer reviews

Rating 3 out of 5 stars with 194 reviews

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Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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Cons mentioned filter

47%would recommend to a friend

Customers are saying

Customers recognize the Alpha Flex Series Screen Protector's ease of use and high quality, with many praising its protective capabilities and snug fit. However, some users experienced challenges with installation, citing issues with adhesion and the formation of bubbles. Difficulties in applying the screen protector and its tendency to lift at the edges were also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-194 of 194 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should would recommend works great!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a cheap one on amazon instead

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bubbled up after a month. Wasnt worth all the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bubbles, Screen protector

    Rated 1 out of 5 stars

    Awful to put on, rubbery, failed twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up to put the screen on was pretty convienent but the screen itself was terrible. So many bubbles. The film took the screen protector with it so it was even more challwnging to put on. Wouldve givin 0 stars

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you had troubles installing your Alpha Flex screen protector! The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't understand those dissatisfied with this product. I purchased this for a new phone. I didn't have my reading glasses and thought these were just some plastic sheet covers, so just bought one expecting to protect my and my wife's phone. First time I used this product, the install went perfect. Easy to use and I had none of the issues others complained about here. No bubbles, no wrinkles, no coming up along the edges. Having fought with those single sheets in the past, this product was great. I ordered a second for our other phone. The install went as smoothly as the first. I believe this to be a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Cheaply made, and not tested before being sold.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because 1, it was Otterbox, and I usually love their products, and 2, it said it was a stress free installation. I've never been so irritated trying to install a screen cover in my life. Bubbles and spots all over the place. It's quite ugly to stare at. We just got new phones, and were excited about it, but these screen protectors made them look old and worn.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello!

      We're sorry to hear that you're seeing so many bubbles under your Alpha Flex screen protector! We appreciate the feedback, and we'll get it passed up the ladder. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    garbage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product while attempting to get release tab 2 to remove the second protective sticker, the screen protector ripped. What a waste of money. i will never purchase an otterbox screen protector again. Now i am out 40$.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Alpha Flex ripped while you were installing it. That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we're happy to get you a replacement screen protector that will properly adhere to your screen. Give us a ring at 1-855-688-7269, and we can get you taken care of. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    JUST AWFUL - Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. $40 down the tube. This is the absolute worst screen protector I have ever purchased. I wish I had read the reviews first or asked Best Buy to apply it. The other reviews are spot on. Even after following directions without deviation, bubbles formed, could not remove them, and the screen protector did not apply correctly/align. Then, when trying to remove the outer protective film to see if I could make do with it, the entire screen protector came up. I've applied multiple screen protectors on various models of phone. Never have I had this experience. I can't believe Best Buy sells this product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you had troubles with that Alpha Flex! It's odd to hear that this screen protector isn't adhering properly to the screen of that device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    Stupid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased for forty dollars, and it doesn't even apply correctly. there were numerous adhesive specks on the screen after application that did not go away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poverty at its best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from bestbuy. The quality was about as Poverty as it gets. Bubbles galore even if you follow the instructions and there is no dust. I did the warranty thinking I got a bad mishap that was produced on a Friday at 5pm. However, the second protector did just as bad as the first. Now, I am out 40$. I could have bought some pretty girl a drink at the bar for that. I expected more from Best Buy and Otter Box. I guess I will give my money for the cheapo protector on amazon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my phone as advertised. Great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this, the reviews are correct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolute trash, the screen protector does not separate from the alignment tool at all. As others have attempted, I tried separating it manually and it tore the screen protector. Whatever adhesive is used between the alignment tool and the actual protector film is way too strong, significantly stronger than the adhesive that's on the phone side of the screen protector. Do not buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this today along with a otterbox for my new S21+ ultra. Install was easy but once the screen protector was installed I proceeded to place in the otterbox case and immediately peeled up the screen protector. Overall didn't last 30 seconds on my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, John!

      We're sorry to hear about the frustration you experienced with your Alpha Flex! It's odd to hear that your screen protector didn't stay adhered to your screen, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. The screen protector is the "flexible" glass that doesn't adhere to anything. The curved edges never stay down and will peel within 15 mins. It's crap. The Zagg ones aren't worth a flip either.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you had troubles with that Alpha Flex! It's odd to hear that this screen protector isn't adhering properly to the screen of that device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I saw the reviews before buying it. The instructions don't make sense, and even then the parts needed to peel off one of the layers will just rip off. Had to toss it out.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you had so many troubles with the installation of your Alpha Flex screen protector! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. We do have a great warranty, but we usually require that you still have your products in hand to file a claim. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we'd be happy to see what we can get done for you. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox