Customer Ratings & Reviews
- Model:
- 49676BBR
- |
- SKU:
- 6028017
Customer reviews
Rating 4.8 out of 5 stars with 2603 reviews
(2,603 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 5 out of 5 stars
Great protection for iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed to protect my iphone during beach vacation. Drop the phone all the time and don't want to keep replacing the screen so I went with this option.
I would recommend this to a friend Rated 4 out of 5 stars
Great for iPhone 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great for the phone, but there are clear indications that it wasn’t designed specifically for the iPhone 8
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Brandon,
We're so glad that your Commuter fits well with your new iPhone 8! Sorry to hear that something seems off about the match-up - we find this strange, as the case is definitely meant to be compatible and work seamlessly between the iPhone 7 and iPhone 8. Please feel free to call our super-sleuth Otters at 1-855-688-7269, and they'll investigate this mystery!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Fit
Rated 4 out of 5 stars
Sturdy case w/o the bulk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is sturdy and strong but without doubling the overall size of the phone. Only drawback is the cover/insert over the charger port. You have to completely move it down to get the cord attached which can be annoying at times.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect gift for my wife and she loves it the design and color is very nice. Durability is the best for the otter very recommended
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Always a great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is really tough on phones and phone cases (yacht brokerage and renovations), so we rely on this case to keep his phone protected.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Best case for clumsy people
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and accurate fitting case. This is the case to use if you’re clumsy and prone to dropping your phone all the time.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using otter box commuter cases for so long that I will always continue to buy them. They have never failed me and always keep my phones safe.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Nice hand feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new iPhone 8 for Christmas. The phone is bigger than I'm used to and this case protects without adding a lot of bulk. Just what I wanted.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Good for falls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've dropped this new phone 4 times since buying this case and it looks like the most gentle drop a phone could take.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great cell phone protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly on my cell phone, which then offers great protection if my cell phone should fall and hit the ground.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great for general protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides great protection from drops and spills. I have used this case for about a year now , and have purchased 2 more for each of my children
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Meh, there's better options
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had various otterbox cases for both android and apple and I like that they are pretty protective. My only complaint on this case is less than a year after use, the port cover torn off. It seems like there's a low limit to how many times you can take the port cover on and off before the thin piece of rubber holding the cover to the case tears and then falls off easily. Good thing the SE is IPX67, but I wouldn't push it as over time it won't keep out water. For the price, I'd get something else. The premium costs to buy the otterbox brand vs other cases isn't worth it to me.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the port cover, and we'll be sure to pass your thoughts up the ladder to our design team. While that Commuter Series case is tough, none of our OtterBox cases are designed to be waterproof, so even when that port cover is brand new, it should not be used to protect your device from water. If your current case is damaged at all though, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Rated 5 out of 5 stars
Great Otter Box cover for new iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box cover for new iPhone is like the two I've had in the past. Great fit and stays in place. I'm so pleased they still make such a great product.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
My son likes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an Otterbox phone case for my son. This is his first phone and I want it to last. The Otterboxes I have had, kept my phone in pristine condition.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 7 and 8 - Blue
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is slim and very protective. I like the fact that it still has the cover for the lighting port so pocket dust doesn’t get in there.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first otter box case and I have to say I’m pretty impressed. I can carry my phone with confidence, knowing if I drop my phone, otter box has my back.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 7 and 8 - Blue
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When paired with a quality screen saver, this is an excellent phone case. After a couple drops, there is some minor wear and tear visible and the rubber is starting to darken. However, my phone hasn’t succumbed to any external damage yet, so this case is serving its purpose.
I would recommend this to a friend - Cons mentioned:Grip
Rated 3 out of 5 stars
Not the Typical Otterbox Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my first Otterbox what seems like a decade ago, and you can tell the difference over the years. Hard plastic is thinner. The two-piece design of polycarb+silicone does not snap together very easily like other two-piece plastic cases I’ve owned. Also, the hard plastic piece right around the charge port is clunky and does not allow a good connection to a third-party charging cable - it seems like the case was designed with only the Apple OEM cable in mind... which we al know everyone uses Amazon third-party charging cables. So you have to cut this part of the case off. The case also doesn’t provide much grip when holding the back.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're disappointed with your Commuter Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to pass your thoughts up the ladder to our design team. While we ensure that our cases are compatible with the charger that comes with your device and a large portion of the third-party market, we're not able to guarantee compatibility with every charger. If you run into any other issues with your case, feel free to call our Customer Service Team at 1-855-688-7269, and we'd be more than happy to help.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
worth it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.otter box protects the phone - comfortable in the hand - works great for the slips and bounces - well worth it!
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Solid Case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for my new iphone. Seems like it will protect it without being too bulky. Got it on sale too.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend











