Customer Ratings & Reviews
- Model:
- 49713BBR
- SKU:
- 6028039
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Commuter Case for its great protection and good fit, frequently praising its lightweight design and ease of use. Many appreciate the case's quality and find the price reasonable. However, some customers express concerns about the lack of a screen protector and find the case somewhat slippery.
This summary was generated by AI based on customer reviews.
Its pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looked like it was black in the package but it's pink. Man.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi SkippyD,
Oh no, we're so sorry to see that there was some confusion with the color of this Commuter series! Best Buy is one of our most trusted retailers, and we're confident that they should be able to set you up with a return or an exchange to get you back on the path of protection that you are most interested in. We would recommend contacting them to put the right steps in motion.
If you have any additional questions for us here at OtterBox, please feel welcome to call our awesome representatives at 1-855-688-7269. They're always delighted to assist!
Cheers,
OtterBox Customer Service Team
Don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good please don’t buy waste of money.It does not work
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey honey1979,
We're bummed to hear that this iPhone X Commuter series isn't quite working out for you! What exactly about the case has caused you to lose interest? Our friendly representatives would love to grab a few more details to see how we can improve the Otter experience going forward, so please feel welcome to call them at 1-855-688-7269. They'll check it out and see if there is anything we can do to help!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Ease of use
Excellent Iphone X Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I've always used the Commuter Case for all my previous iPhones. This case offers the best of both worlds. Good drop protection with a slim design. The Commuter Case is easy to get in and out of your pocket and feels great in your hand. I would recommend this case to anyone looking for the best of both worlds.
I would recommend this to a friend - Pros mentioned:Protection
Slow shipping but worth the wait!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always reliable, the plastic even has grip so it won't just slip through your fingers. I have always been someone who immediately throws a case on her iPhone so after scouring every store I could think of to find this color, I eventually settled on a knock off LIME GREEN and Navy Blue case (so horribly tacky, I can't) so that I could at least have some sort of covering for my beautiful and painfully expensive phone. Not only were the colors terrible, but the case itself was flimsy and the plastic was so slick that I always had to hold my phone with both hands. I ordered the case on either the 15th or 16th and was told that it would get there by the 18th... the original package was lost in the mail so they reissued this one for overnight delivery on the 22nd... I just got it today and the difference in the cases completely makes this worth the wait. If you're on the fence about paying the extra money for a SOLID and RELIABLE case, trust me when I say that the extra money is worth it and this is case for you. Maybe just ship it to the store so that you don't have to clean your nose prints off the beautiful windows in your home/office while waiting on the postman.
I would recommend this to a friend Slim AND Durable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally went with a generic case from Amazon but it felt exactly like it.. GENERIC and not trustworthy if my iPhone X was dropped. This one is amazing! The grip on the sides near the buttons is a nice touch. When it lays flat, the camera on the back is protected. The selling point for me is the dust cover where you plug in the lightning connector. My old phone's connector was always full of pocket lint - what a great idea. Great Job OtterBox! Keep up the good work
I would recommend this to a friend- Pros mentioned:Protection
Great Cover for the iPhone X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very functional protective covering for the phone.
I would recommend this to a friend Not for use with jeans
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the pink colored case. Who doesn’t put their phone in the back pocket of their jeans from time to time? Well, after just a couple hours of this case being on my phone, the pink edges are stained blue...and they weren’t new jeans I was wearing! I’m so disappointed with phone cases staining! I’ll be returning this case!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Daisyfly,
We're so sorry to hear that this Commuter series is suffering from some severe staining! Occasionally, the cases with lighter shades can sometimes pick up on elements around them, depending on what they're exposed to on a daily basis. In the future, we're confident that a design with darker hues would get along swimmingly with your favorite jeans! Regardless, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to clean up this cosmetic casualty with a warranty replacement!
Cheers,
OtterBox Customer Service Team