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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 667 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Commuter Case for its great protection and good fit, frequently praising its lightweight design and ease of use. Many appreciate the case's quality and find the price reasonable. However, some customers express concerns about the lack of a screen protector and find the case somewhat slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 667 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but this case has held up for the first few weeks. Easy to take on/off for wireless charging too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with my otter box cases. This one seems to be great so far. I like the color as well (navy).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been great for me working in the oilfield it’s protect my phone from breaking plenty of times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for protecting your phone from cracking the screen in the event of dropping your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy but very little screen protection. On a phone that’s all screen one would expect more from otter box

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Schockk,

      We so apologize that you're feeling a little hesitant about the iPhone X Commuter series! Rest assured, the case went through over 238 hours of testing to ensure that your device is protected as much as possible. If, however, you're looking for a little peace of mind, we would recommend checking out our Alpha Glass screen protector, which adds a layer of fortified security. If this sounds like something you would be interested in, please feel free to call our Otter experts at 1-855-688-7269, and they'll get you back on track to the protection you're looking for!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. Not too bulky. However if you wear jeans often the edges get colored from your blue jeans.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case. Not too bulky. It fits my phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case of steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to drop this case multiple times and it has done a good job protecting my phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is not too large and has protected my phone when I dropped it. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Light Duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this case is great for light duty as long as you have a screen protector on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect case my gf loved , protect your phone and still have some style with it

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    It’s a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and would recommend to anyone wanting to protect their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping your phone safe from falls I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty tough and it protects the phone perfectly. It looks kind of bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iPhone X and I love it. It’s slim yet protective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Stands up to the Otterbox Brand

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is thin but effective in protecting your iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Itnis not bulky and doesn’t show the phone huge. The onky thing Inwould have wanted was the screen protector. Otterbox used to have screen protectors but looks like they want you to pay another $25 for the protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice not lose at all I feel like its safe and well protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent for protection of phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has worked fine to keep phone protected from drops

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case and color but it's not my favorite OtterBox case.

    I would recommend this to a friend