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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 667 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Commuter Case for its great protection and good fit, frequently praising its lightweight design and ease of use. Many appreciate the case's quality and find the price reasonable. However, some customers express concerns about the lack of a screen protector and find the case somewhat slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 667 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice black case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice black iPhone case. It is easy to enclose your phone in it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter case are always very good and protective I would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought case to protect iPhone X, fits well and protects

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone case do my Daughter. Fits he phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box cases they saved my phone many times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this case is chunkier than it needs to be, personally, I prefer the Spigen one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there BDBMeP,

      Our apologies that the iPhone X Commuter case is just a little too bulky for your comfort level! We might suggest taking a look at the Symmetry series, which still offers superb protection, just in a much sleeker style. Check it out by following the link below, and call our helpful Otters at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-x-gray-burgundy/6028026.p?skuId=6028026

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with Otterbox products and best prices are here on Bestbuy! I buy all of my phones and accessories here. Phone case is slim, durable and looks great with phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indestructible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used the Otterbox Commuter with my smartphones. I drop my phone frequently and have two toddlers handling the phone on occasion. My phone has never been damaged despite all it endures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what u get........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong durable and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used anything other than an otterbox to protect my family's phones. Have dropped it multiple times and have only ever had damage to the case like its suppose to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is fairly compact and nice if you carry a phone in your pocket. However, the rubber around the hard case stretches and leaves the screen vulnerable. I received a cracked screen from a minor drop due to this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Girlfriend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into pink cases, this seems like it would be durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a die hard Otterbox fan! I love this case but keep in mind the soft pink rubber part of the case starts looking dirty from in/out of pockets ... dirty hands. That is the only reason it got a 4. I had a blue one with my iPhone 7 Plus nvr had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case on my iPhone 7 Plus, so naturally when I upgraded to the iPhone X, I opted for the same great case. OtterBox impresses as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with otter box and Best Buy price matched to amazon. AND you have a lifetime warranty on the case through otter box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this case for my iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Haven't had any damage to my phone and I drop it frequently. I also have a screen protector installed though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long fan of the otter cases, and this newest one for the iphone x/xs is no exception to how great they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was scared to get an all screen phone but this Otterbox makes it easy. It’s very durable and it’s pink! What’s not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never pay a premium price for a phone case. This price was right on Black Friday. Quality brand and build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope you are buying this product when you upgrade your phone. Seriously saves you money and heartache.

    I would recommend this to a friend