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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 1021 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Commuter Case for Apple® iPhone® XR's excellent protection and perfect fit. Many appreciate its ease of use and the overall quality, while some find the case to be a bit bulky. Positive feedback also highlights the lightweight design and good grip, although the lack of a built-in screen protector is a common point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,021 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third otter box purchase through the years. I’ve dropped my phone several times. Otter box always keeps it safe.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few otter box commuter cases for previous iPhones and it gets the job done. The case works for the Xr, and not too bulky. It feels really sturdy. I do recommend getting a pop socket because the case adds some widths to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved the phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $800.00 phone. $40.00 case. 13 months later, case destroyed and phone still looks good. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Otterbox for every phone that I have ever owned. Best phone protector on market.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid and durable product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second otter box case and they have been very reliable and have prevented chips or damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than it protects my wife's iPhone. She had one on her last phone and insisted on it for the XR.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox iPhone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my iPhone XR. OtterBox always makes great products. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits well handles easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendation from Best Buy rep. Phone is well protected from the harsh environment I’m often exposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rough, sturdy and durable. Fits like a glove. If you want a durable, abuse-proof case then this is what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that the OtterBox case will protect my cellphone. But it is bulky and makes it difficult to get in and out of my pants pocket, making it very cumbersome. Wish it were thinner!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi DanB,

      Here at OtterBox, we like to make wishes come true! Although the Commuter might be a little too bulky for your tastes, we do have a different case style that offers slimmer security. Make sure to follow the link below to check out our Symmetry series - the Symmetry is sleek and offers pocket-friendly protection! Take a peek, and direct any additional questions or comments towards our friendly Otters at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-xr-tonic-violet/6287809.p?skuId=6287809

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to use protect my phone from not breaking. I always dropping my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Strong. Works like it should and protects my phone. In stock at my store.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it again because I had one for my previous phone. It protect it well so I got this one for my xr.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits like a glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the phone has dropped a couple of times and there has not been any visible damage to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has done a great job protecting my new phone. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Actually protects my phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually protects the phone, I would recommend it to anyone that wants to protect their phone

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The is a very good protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this case for those looking for a sleek “less bulky” feeling case. It has been working well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great box works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent otter box dropped my phone on accident it fell hard but no cracks or damage the case saved it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very story phone case! I drop my phone often and need a sturdy case that will protect my phone! So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and protect my iphone from damage. I dropped my iphone few times and nothing breaks.

    I would recommend this to a friend