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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 429 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Commuter Case for Samsung Galaxy Note8 highly for its protective qualities and snug fit, with many praising its ease of use and lightweight design. While some users noted the case's color can be prone to staining, the majority found it to be a durable and well-made option. A few users mentioned challenges with wireless charging while the case was on the phone. Overall, the positive feedback on protection and usability outweighs the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 429 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android guy. This phone has a great camera. I love the health tracker app, the long battery life. I'm still figuring out how to use the pin but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the added pen features to the note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm enjoying the note 8 however the touch seems to be a little less sensitive and my note 5..I have to really push on the screen to activate the keys

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great, the colors....not so much. When I received the case it wasn't what I was expecting. The colors were worse than I thought they were gonna be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case but buy a screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox. With the phones that have an edge, the case doesn't have a cover for the screen so buy one of those too. This case is great and easy to put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second phone using the same style commuter case. The last one survived several drops with no issues. The size is just right to fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice fit, to slick..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case fits nicely and all buttons work great. However, the case itself is very slick. I would of liked for it to of had some more anti-slip grips on sides and back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear StacyB,

      We're glad that the Commuter seems to be a great match for your Galaxy Note 8, but we apologize that it seems to be a little too slick for you! We might suggest taking a look at our Defender case, which has rubber silicone stretching over the back, making the case a lot more "grippy." Feel free to follow the link below to check it out, and call our awesome Otters at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-note8-black/6028013.p?skuId=6028013

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my Note 8 more than I can count. Not a ding or dent, display not cracked. This is a phone saver. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Otter Box....hope it works because I didn't pick up the insurance. It looks thin and cheap, but I hear they are the best...we will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be betrer it had screen protector like in the past & a kickstand to sit phone upright by itself. Not sure how it is protecting the phone this far because hopefully I won't drop the phone to find out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otterbox! Got it at a great price from my local best buy and its been doing me wonders with protecting my phone! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case that's not the size of a brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 8 is not a tiny phone. Still, this is expensive hardware. The otterbox brand has good cases. The commuter is a great case that doesn't turn the phone into the size of a brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box can be a pricey item but it is well worth it. Have used a otter box cover for my last 2 phones and they are very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are one of the best in the industry for a reason. These cases are durable, slim, and stylish. No complaints for the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iRobot 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot 980 has definitely lived up to my expectations...very thorough and easy to empty when cleaning is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her case. She's gotten the same OtterBox Commuter case for her last 3 phones, and won't consider anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks. Haven't dropped the phone so I'm hoping that if that ever happens it will protect the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fit,but no screen protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box and all their cases I decided to go with the commuter series instead of the defender series and I didn't realize this version doesn't come with screen protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my daughter's new iphone. An Otterbox is a requirement because they are so durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical at first with no protection on the face, but so far no issues and gets the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real pleased with the Otter box case because it doesn't cover the screen. Within a week the glass cover I had to buy shattered and I had to order a new on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Tc1027,

      We're bummed to hear that you're feeling slightly let down by the Galaxy Note 8 Commuter series! Historically, the Commuter case has never come with any sort of integrated screen protection, and we apologize for the confusion.

      Did you happen to be using an OtterBox screen protector in conjunction with the case? Unfortunately, we are unable to test our products with third-party accessories, so we can only guarantee 100% compatibility with our Alpha Glass screen protector. If you were, in fact, using an Alpha Glass, we'll be happy to replace that for you under our warranty. Please feel free to contact our friendly Otters at 1-855-688-7269 with any further questions or warranty needs!

      Sincerely,
      OtterBox Customer Service Team otterbox