Customer Ratings & Reviews
- Model:
- 49749BBR
- SKU:
- 6028600
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Commuter Case for Samsung Galaxy Note8 highly for its protective qualities and snug fit, with many praising its ease of use and lightweight design. While some users noted the case's color can be prone to staining, the majority found it to be a durable and well-made option. A few users mentioned challenges with wireless charging while the case was on the phone. Overall, the positive feedback on protection and usability outweighs the reported drawbacks.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox never disappoints. Great case, great care.
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again great service, thanks for all your help
I would recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect amount of protection while not being too bulky!
I would recommend this to a friendAwesome Phone Cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard,Sturdy,Protective Cover is Durable and strong.
I would recommend this to a friendGreat Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great phone case, it's just a little difficult at getting it apart, but it works.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Would recommend this phone.very fast !!!!
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great for my new Samsung galaxy note 8
I would recommend this to a friendLoved the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was somewhat rude. by management.
I would recommend this to a friendLG great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very surprised when I saw the quality of the LG TVI would recommend it to anyone.
I would recommend this to a friendGood case, but wireless charging doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is way too thick for wireless charging. Good look and feel to the case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Norris,
Our cases should be compatible with most Samsung wireless chargers. Feel free to give us a ring at 1-855-688-7269 and we can troubleshoot this for you.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Color
Looks dirty quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this case protects the phone. However, I have only had it 2 weeks and it looks filthy. I have removed it and scrubbed it with a tooth brush twice but it doesn't take long to look dirty again. I would not buy this light pink color again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Karla,
We sincerely apologize that your case got discolored so quickly! The lighter shades on the OtterBox Commuter cases can sometimes pick up other colors depending on what types of elements they are exposed to daily. Regardless, we would love to smooth things over with a warranty claim, so please feel free to ring up our color conscious Otters at 1-855-688-7269, and they will design a solution for you!
Regards,
OtterBox Customer Service Team
Nice lite weight thin I like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy new case nice and thin lightweight just what I needed.
I would recommend this to a friendOtter box going down hill fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case I ever bought. Loose all th way around the edges. Cheaply made. Seems rushed so they could make a dollar. I'll think twice before getting Otter box on the future with so many new companies out now. Don't waist your money. If zero stars were a choice I would have went with that!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Daddy,
It certainly would be frustrating to have a Commuter that's rough around the edges, and we apologize! We assure you, this experience is not typical of our products, especially since our cases normally hug their companion devices pretty snugly. Please feel free to call our handy Otters at 1-855-688-7269, and they'll find a quick fix for this! You'll have a case that fully protects your Galaxy Note 8 before you know it!
Best,
OtterBox Customer Service Team
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s not the best phone cover but it works.
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But its kind of loose where there is only the rubber
I would recommend this to a friendSlippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sides of the case are too slick, and I keep dropping it when I first try to pick it up. If I pick it up by the more rubbery parts toward the top, I accidentally squeeze too hard depressing the buttons often.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi jtforeman!
We're sorry that the Commuter keeps slipping out of your hands! The good news is, if it drops, the phone is well protected. Either way, we want you to enjoy the style of the case along with the peace of mind that comes with it! The Defender case might work better, especially since it has rubber silicone on the outside of the case, giving it more traction. If you follow the link below, you'll be able to check it out right here on Best Buy! Please feel free to reach out to our support team at 1-855-688-7269 with any further questions or comments.
https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-note8-black/6028013.p?skuId=6028013
Best,
OtterBox Customer Service Team
Doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone fell out of my jacket pocket and landed on its side. A little stone went through the power button nub and broke my power button. Now I have to get a new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Amanda,
We're genuinely sorry to hear that this Galaxy Note 8 retained some fatal damage after an incident with the Commuter series! While we test our cases extensively to ensure maximum device protection, unfortunately each fall is subject to a number of different variables, such as rocks, that are simply beyond our control. Although our warranty does not extend to the device itself, we would still love to set you up with a new OtterBox in the event that your current case was also damaged during the incident. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Grip, ProtectionCons mentioned:Wireless charging
Nice protective case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never been a fan of cases for phones but one with an all-glass front and back seems negligent not to have one. Pros: Grip Size Protection Cons: Size can go here too if you're looking for a slim case Wireless charging is hit or miss at times. You have to lay the convertible charger flat and line it up in the middle. It does work though. Overall, I liked this case and recommend it to anyone who likes a rugged case that's not as thick as traditional OtterBox cases.
I would recommend this to a friend Okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the older cases. You have to purchase a screen protector. Not durable enough for my husband.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was ok. It's thinner than the Defender but ok. If you prefer a thinner case this may be the one for you.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Jchp,
It's true - the Commuter series is a bit thinner than the Defender! However, even with its sleeker style, the Commuter still provides ample protection to keep your device looking brand-new. If you have any further OtterBox questions or comments, please feel welcome to contact our amazing Otters at 1-855-688-7269. They'll always go to great feats to help you out!
Best,
OtterBox Customer Service Team