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Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Hard Shell Case's excellent protection, great fit, and lightweight design. Many appreciate the case's quality and ease of use, although some find the color selection limited. However, customers are negative regarding compatibility issues with screen protectors and some concerns about the case's grip. The bulkiness of the case is a point of contention, with some finding it acceptable while others do not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 356 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Otterbox quality as always. Fit was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    love the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is sturdy and can still fit in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome case. It does its job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from drops, falls and even water.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Hmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case it self is good however because the design of the phone it doesn't cover the edge of the screen protector so the edges keep comi g up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover for my ex phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately because the recall of the galaxy note 7, I had to return the phone and the cover, but as long as the item by itself it is good as it is strong and yet slim

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    dlipps26

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. I like the thinner design versus the defender series, but I don't like that there is no built-in screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally preferr the Defender Case over this Case because this one will cause the screen protectors to lift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does keep your phone safe. however, it gets dirty easily and is hard to keep it clean with minimal use...

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Shannie,

      We are glad that the Commuter is taking good care of your Galaxy Note 7. We’re sorry that it is collecting some dirt along the way. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Don't waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good case for the note 7, especially if you are using any kind of screen protector. I give this product a three because it is strong and protects your phone (at least the back), but the everyday use and application of the case is really poor. There are much better options such as the window view case from Samsung. Much better fit and feel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its an Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Otterbox case, they speak for themselves. I can drop it, throw it, kick it and my phone will still be in mint condition as long as its inside one of these cases, I have done these things so I can speak first hand that these cases are great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it for the minimal time I had my note7. Once I heard they were exploding, I returned it. But it is a good case. Nice and durable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Waiting on the defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screen protector. Can't wait to get the defender. Great case just not enough protection for me

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    It's okay if...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need the screen protected. Otter Box Commuter does not come with a screen protector as part of the case itself. And with an edge phone, you need a screen protector as part of the case. Regular screen protectors just peel off at the corners of the rounded edges when you add a case to it. Ended up with a broken screen after just a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protective case but prohibits use of the fingerprint unlock function, front lip is too thick.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi txtamtom,

      Although that is great that the Commuter is taking care of your Galaxy Note 7, we are sorry that it is interfering with the fingerprint unlock feature. This is not at all normal and we certainly want to get this turned around for you! Please give us a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement lined up for you in practically no time at all.

      Best,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice case just to protect the back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case to prevent the back class from cracking but does not cover the front of the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Stevie,

      Thanks for your feedback! The raised edges on the front at the top and bottom will help prevent damage to the phone if it is dropped. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone protector. Covers the back of the phone, protects from minor falls as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great case from Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just another great case from the OtterBox line. OtterBox is trusted with their ability and quality and in my opinion is above all other cases. Don't go cheep, spend a few extra dollars and get yourself a good Otterbox

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Otter Box is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could cover more for this phone or something to cover the front glass but it's ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whats not to like bout an OTTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box case provides minimal protection from drops and rough handling. They could have introduced more colors but basic black works. It is what it is, a protection device ! For the money OTTER cannot be beat.

    I would recommend this to a friend