Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Hard Shell Case's excellent protection, great fit, and lightweight design. Many appreciate the case's quality and ease of use, although some find the color selection limited. However, customers are negative regarding compatibility issues with screen protectors and some concerns about the case's grip. The bulkiness of the case is a point of contention, with some finding it acceptable while others do not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 356 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great Case Needs More Screen Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case Needs More Screen Protection it doesn't cover the screen that much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's otterbox!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like all the other products they produce, this case worked great and I had no issues with it's durability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the case for two weeks but since Samsung note was recalled stop using it due to phone might blow up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Awesome products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is good It help protect the phone when it dropped

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    better than nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would get the defender series if they had it out when i got this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A grate case but a little bit too smooth which might cause your phone to sleep away from your hands.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no side protection for the screen if it gets dropped

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem to fully cover or protect the rounded edges.. but screen has not broke yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the Note 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox fits the phone well. It allows access to the side menu with some restriction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong case for a cheap price pus I mean it comes in pink that's a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case works well for what I need it for. The pink shows a lot of dirt though!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Gadget,

      Thanks for your feedback! We are sorry that this Commuter case is showing some dirt. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a new phone, I get an Otterbox case. They always protect the phone. The only thing I wish they would do is make more styles and colors, even with more bling!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case not too big, with good protection.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Lousy case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard back shell is like butter and slips out of your hand. It's very difficult to put the case together slip the plastic hard case over the silicone without feeling you have to be rough on the phone. To top it off there is no screen protector included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fit. Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always delivers excellent products and this is one is no execption. I've used other, cheaper products for my devices and seem to always come back to Otterbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Otter before and when I've dropped my phone; it's never broken!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Dont like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox for years because i like the complete protection of the rntire phone i understand we need to use the edge but they should have kept researching to make a better case we are used to seeing from otterbox absolutely disappointed

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Suzy,

      Thanks for choosing OtterBox over the years! We are sorry that the Commuter for your Galaxy Note 7 is not quite meeting your expectations. We would love to get some details from you so that we can try to help out. Feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Good for protecting ur phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. Dropped numerous times and no damage to my phone. Bad is the light colors on these otterboxes will rub against fabric (such as ur jean pocket) and stain and will not come clean. So just after a week...it will look dirty and old!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not to bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price not as tough as I would like but got the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many cases to choose from but ive had great results from otter box.

    I would recommend this to a friend