Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Hard Shell Case's excellent protection, great fit, and lightweight design. Many appreciate the case's quality and ease of use, although some find the color selection limited. However, customers are negative regarding compatibility issues with screen protectors and some concerns about the case's grip. The bulkiness of the case is a point of contention, with some finding it acceptable while others do not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 356 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff, great experience. Would recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say for the best case phone protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple protective case for my phone. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    next best case for launch day of my note 7 would . thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this I got this for my mother she loves the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    note 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, no problems, takes awesome pics great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 1 out of 5 stars

    Too bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and lift screen protector, it covers too much the edge of the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi nath,

      We are sorry that the Commuter is tad too bulky for your comfort level and that it is not cooperating with the screen protector. Unfortunately we cannot guarantee that third party screen protectors will be compatible with our cases. We do have a slimmer case that may be a better fit for you. Click on the link below for more information on our Symmetry case.

      http://www.bestbuy.com/site/otterbox-symmetry-case-for-samsung-galaxy-note7-clear/5461402.p?skuId=5461402

      Of course, if you have any questions please feel free to give our helpful Otters a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Can't go wrong with a otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and best buy was the only place that had them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job without looking all bulky! I love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it's job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. It does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my daughter. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case for my new note 7 phone I really like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box products have always worked well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case good... Phone bad... -- Frankenstein's Monster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Its not big and oversized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get off if necessary, but firm and stable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    OK phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do which is to protect my phone, however it does not cover enough of the phone meaning my screen protector keeps coming off in all four corners because the case rubs against it. It's a good screen protector too, not something cheap from Five Below or whatever. I guess it doesn't matter much now that they're no longer making the Note7.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Case sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case keeps damaging my screen protector. And at 30 dollars a pop.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Huddybuddy,

      We are sorry that the Commuter case is not cooperating with your screen protector. Unfortunately we cannot guarantee that third party accessories will be compatible with our cases. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Pretty in pink, however very gets stained/dirty ea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, just gets dirty real quick on any surfaces and you have to get a wet one to scrub the case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Beckkyboo,

      Although we are glad that this Commuter is taking care of your Galaxy Note 7 we are sorry that is collecting a bit of dirt. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, for the price, i got it on sale it does it's job. They are a dime a dozen.

    I would recommend this to a friend