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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,174 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my iPhone 11 case, so durable as well. Love this case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Color, texture, fit, price, condition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this product was so easy to install on my phone. The grip around the case makes it easy to hold onto. The only downside is that you have to purchase a screen protector separate.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and protects my phone from all the elements. Couldnt do with out it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Effective protection, not a cute look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged, great protection. If you want a phone to last for years (or just to be undinged for trade-in/resale) this is a sound investment, especially if you can get it at a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought case for my phone I like grip and comfort of the phone case I am impressed with the quality I like that it’d slide in and out fairly easy I would recommend this case

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Tried and True Design but slim down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and really sturdy. Like that it’s slim down compare to the OG versions. Everything fits nicely and it provides great protection for the phone without being bulky. Like that is has a soft shell along with hard outer shell. If you’ve have Outter Box cases before, then you’ll be familiar with the design and quality. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case! OtterBox is known to stand up to the toughest treatment. I'm happy Best Buy still sells the older cases (iphone XR) Thank you BEST BUY! Oh, and great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box Commuter Series iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great fit for my iPhone. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox Commuter Series case for Apple XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box protector is solid. It fits snugly in case and controls are very responsive & accessible. The reflex on the charging cover takes a little getting use to but it covers and protects this port well. One short misdrop showed the resilency for this case. The price was good in the mid-range for other OtterBox options.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protects Well !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Commuter Otter Box case that I have purchased over the last 4 years. This one is to fit the new iPhone 11. The previous iPhone 6 Plus case protected my phone from damage for 4 years. Believe me, the phone was dropped many, many times and I traded it in without any dents, scratches or damaged screen. I have used the Defender in the past on work phones and the Commuter is less bulky and frankly looks more like part of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    perfect combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination between protection and ease of use. Not bulky and provides necessary protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, provides excellent protection without adding too much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and sturdy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, who does not take care of his phone! I have used Otterbox for over a decade and they are the best protective case out there!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and protection, not bulky, bought it online and it was ready for pickup in one hour.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bulky and fits well in my hand and I feel my phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and protection. Easy to install on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit phone perfectly, and feels great when i hold the phone ! If this works like my past Otter Box cases it will be great ! the only thing that could make this better is if Otter Box made this case in the USA ! There is no reason why they could not make it here as this is a simple mold !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Prefect iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use if your IPhone falls a lot. Perfect to use at work. Prefect protection for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this model case for a previous iPhone and loved it so I had to get it for this model! Very sleek and thin but it provides amazing protection. Only annoying this is opening up the port part so you can charge it. I’m just lazy and hate doing that, but it’s a good thing the case protects that part. I would definitely recommend getting this to anyone.

    I would recommend this to a friend
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