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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,174 reviews
  • Pros mentioned:
    Fit, Price, Protection

    Rated 5 out of 5 stars

    sturdy w/o the bulk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection at a great price. Case is perfect size and fits in pocket with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    OutterBox

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t go wrong the purchase of an Otterbox to protect your investment. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Would definitely recommend!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case! It protects my phone so good, and even covers up my charging port so it wont get dust or dirt in it! Its slim but also gives that great amount of protection that bulky cases do. Plus, I love the dark black color, it goes well with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit was perfect. Price was good. Great value. Nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good cover case thank u i like the color easy to put on & take off good sales person to help pick this item

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well into the iPhone 11, had this case for two yeats finally started to wear out a little, recently bought it again and it feels much nicer than the previous one. There is no stand on the phone case to prop up your phone but i still love this case, its saved my phone from cracking or breaking many times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well constructed case that is slimline and easy to remove from pockets and provides ample protection for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    great drop protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been around for a long time and is truly superior protection from dropping the iPhone. Reasonably priced too. Some otter box models are waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Used iphone deal at Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of iphone 11/xr - black was a great buy since it was a used iphone with a discounted price. I can't afford to purchase a new iphone because of the full retail price so a Best Buy used iphone is a great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects weell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I found this on clearance and it does an excellent job . Protects phone and has a guard along the edges to protect the screen. Otter box is a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good fit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit all around and good protection, only drawback is I can't use my desk charger anymore because it has a cover on the part where it charges.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    prefect match

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is strong and solid. always recommends fits just right

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great protective case for drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case, especially for people who might drop their phone on occasion..

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Your phone needs this cover.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that you don’t already know? This is like a super heavy case for your phone. No drops can harm the case or the phone. A screen protector, along with this case on your phone, is like a knight wearing a suit of armor. You get the picture. High quality products are worth the price. Don’t think twice—just buy this case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my phone I can still take pictures, and I would buy it again. It also saved my phone from myself when I drop it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In search of an OtterBox for an older phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a otter box and seeing that my phone is an older phone I was having trouble finding one . I even went to my carrier looking for an otter box and they said the phone was to old I would have to order on line .. I thought to try Best Buy as I always have great service and the staff is very polite and helpful . Long and behold, I found one at Best Buy .. I was very happy as a matter fact it was the last one thank goodness. I will always recommend Best Buy.to everyone..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX CASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an inexpensive cover that fell apart and I never felt as though it protected my iPhone. The OtterBox is so very sturdy, I feel that my phone is completely protected from any mishaps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and inexpensive case for iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an otterbox case every time I upgrade my phone. For a long time, I used the larger, more expensive Defender cases on the older, smaller phones due to the multiple layers. However, the commuter series provides a less expensive alternative that is perfect for daily usage as the latest phones have begun to get bigger and wider. I found this case was easy to install on my Apple iPhone 11. The case is not too bulky and very comfortable and easily slides into a pocket. Otterbox provides the best protection from drops in my opinion and I know from experience after dropping my phone a few times without any damage. Also, Otterbox provides a quality product that will last you the entire life of the phone. It is best to invest in a screen protector as well with the commuter case because it does not have a built in screen cover. If you can find a Commuter case while they are on sale then its a great investment and could save you some money in replacement costs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good IPhone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, not bulky. Serves great barrier for phones dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Comfortable, good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a great appearance, is comfortable to carry, and provides good protection.

    I would recommend this to a friend
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