Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,173 reviews
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good IPhone 11 case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, not bulky. Serves great barrier for phones dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    THE BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to store when seeking a specialized product for an older phone...all was smooth in selections, prices, ordering, pickup and product is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Pretty good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did like the defender series, but having retired, it seemed excessive. This case fits nicely, and it's easy to put my phone in it. My only complaint is I wish it were not as rigid as it is on the sides. I prefer the easier to grip softness of the defender series. That's it. It's a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love this case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Commuter on my last iPhone, and it lasted several years! This one seems even more sturdily built and I have no doubt that it will protect my new phone for a long time. It fits perfectly and has just the right amount of grip. The only negative, and it's minor, is that the cover for the lightning port is a little hard to open with one hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for an iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an iPhone for a very reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter product the best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Otter products to protect my phone. Love it. Otter products haven’t disappointed me yet. Will continue to buy Otter product. Love Best Buy too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My old one split.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely! Very lightweight, slick, and smooth enough to go into a compact wristlet purse.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox cover iPhone XR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always count on otter box for best protection and extended phone life span. This model Fits iPhone XR perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Good Fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Case for I-phone 11 by Otterbox is very well fitting phone and is easy to handle the phone. It's even attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    Great size for an iPhone case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for its price but its no Defender. I don't usually prefer slimmer cases but I think the Commuter series fits the iPhones better than the Defenders. I wasn't really a fan of the old ones from the early 2010's and preferred Griffin or Speck at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box saved my phone!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought an Otter box for my phone. I had just purchased my phone and otter box for it. I put the phone in the case before I left the store. I got into my car to leave. As I was pulling out of the parking space I heard a thud.I stopped and got out of the car and there was my phone on the ground(left phone on roof of car). When I picked up the phone the was not a scratch on the case or on the screen of my phone. Thanks, OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my partners phone nearly a year ago & it’s still in great condition! its slim so it still fits in your pockets/bag comfortably & doesn’t feel bulky in your hand while still giving great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a big drop in this case yet but I don’t really treat my phone lightly and it’s held up well so far. It’s not too bulky either which I like!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Cell phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone! It completely changed the look of my phone to where I feel like I have a new phone! Functional, still slides in and out of my pocket easily!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love selection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great! I dropped my iphone recently and was totally protected from any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timeless design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is very sleek and smooth -almost a timeless design!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a lifesaver I have stopped carrying expensive mobile insurance because these cases protect my phone for everything and everyday use. I am always dropping phones so far I haven’t broke it with this case. These cases have a come a long way they aren’t heavy just a little bulky in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case for the money. Charging the phone with the case can be a challenge because a small rubber part at the bottom of the case gets in the way of the charging port

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case; serves its purpose. I already had a screen protector installed on my phone so it worked out that this case does not come with a built in screen. The raised edge around the screen is a good feature. Only wish the final outside layer had a little more silicone grip.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Excellent cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter for years on different phones. Given that I travel over 100,000 miles per year and the phones have never incurred as much as a scratch where the case covers the phone I would recommend it to anyone. Price is decent too.

    I would recommend this to a friend
Sponsored