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Customer reviews

Rating 4.8 out of 5 stars with 2182 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,182 reviews
  • Rated 2 out of 5 stars

    sturdy but with one very big problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and offers good protection, but the area around the silence switch on the phone is too flexible. Every time is flexes it turns my phone on silent mode. This is happening once or twice a day. Definitely a design flaw. I would definitely recommend a different case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having some issues with your Commuter Series case. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product for the money. There are similar options out there if looking for something similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Phone Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever buy another mobile phone case for my wife. It is absolutely essential for day to day life on the go. One of the best options now are the colors that are offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought from this brand. I like the quality and it lasts longer than other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box is a good dependable phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Otter boxes phone cases and always found it to be a quality product and was very happy with the price at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust in a otter box to protect your phone. I bought this for my mom, so far her phone still alive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice to have received some sort of discount. As far as I could tell, I received no discount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hold. A bit pricey. Hope it does the job and protects the phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not totally confident with your Commuter Series case! Rest assured, that case design has been through extensive design testing to ensure it will provide your phone with the drop protection OtterBox is known for. We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here:https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Iphone 11 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate all cases. This one seems to be ok for now. Put a glass cover and the corners of the cover keep getting knocked loose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Good model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many iPhones and this is a good offering. I think it is still a little pricey but Apple puts out a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it covers the color of my phone. I love the feel of the case and feel my phone is protected,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone case. I wanted it a little slimmer but it’s fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this otter box has not failed me neither have any of the other 20 that I have purchased. it does the job, protects the phone. very hard to crack screen with this case in use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case for my niece.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My niece drops her phone all the time and it hasn’t broke or anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality yet to be seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a habit of dropping my phone. How well this protects my phone has yet to be seen. Priced too high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy case - about the thickest I would want it. Fits in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its decent no problem so far i think at first i thought it was kinda ugly but now not really

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product that fit my need. This one has better access to the microphone than my old case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case but wish it had a protective plastic film for the glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful and inexpensive otter boxes. Got them for work phones and they work out great.

    I would recommend this to a friend