Customer Ratings & Reviews
- Model:
- 77-62465
- SKU:
- 6387107
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this case for my daughter she loves it. Very durable
I would recommend this to a friendLove the color and style
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case comes in three colors Fits easy sleek looking Looks great
I would recommend this to a friendWould recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on and matches the color of the green iPhone perfectly.
I would recommend this to a friendgreat case phone feels betterin my hand now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it was nice that they could use my am.express points
I would recommend this to a friendDurable, sleek case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Color is exactly as it appears in the picture.
I would recommend this to a friendIt’s like holding a brick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case made my phone feel like a brick. I returned and purchased an Otterbox Symmetry case which is perfect.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't a fan of your Commuter Series case! We appreciate the feedback about the size of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that you found something you liked with that Symmetry Series case! If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the iPhone 11. Great quality phone case.
I would recommend this to a friendGreat cámara and great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always a great pleasure to buy things at best buy
I would recommend this to a friendDon’t buy it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like this case, not protective at all. Spend a little bit more and get the Defender case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hannah,
We're so sorry about this. We understand this case isn't for everyone. If you're looking for something different, please feel free to check out the Defender Series case on our official OtterBox website. In the meantime, if you have any other questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to chat.
Sincerely,
obcst
Otter box.. no show!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d love to write a review.. IF I ever receive it!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the original place of purchase can assist you with any shipping issues experienced with your order. Once you are enjoying your case, please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise.
Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ordered my outer box to a Best Buy all the way in Minnesota. I live in Virginia. I had to literally get a refund BECAUSE THEY MESSED UP . Ridiculous!!!!
I would recommend this to a friendFit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is not good at all. I will probably return it bc the case is to loose.
No, I would not recommend this to a friendDoesn’t fit the phone model that it states
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case states that it fits an iPhone 11, but when we got home and tried to put the case on it was way too small. I don’t know what happened during manufacturing, but I do not recommend buying this case for an iPhone 11.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that your case isn't fitting your iPhone 11, because this case was designed to fit that device perfectly. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially if The phone is for a kid.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially if The phone is for a kid.
I would recommend this to a friendBad fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit iPhone 11. It was recommended by the staff. No option on color
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Mikel! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rating for best buy not case they wouldn’t let me exhange or refund it since it was a gift
No, I would not recommend this to a friendToo slick and harrowing hold on to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otter box is very slick and hard to hold on to. I gave it 2 stars because it is built well for protection… and it is a good thing for when it slips out of hand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear you've had some trouble keeping a handle on your iPhone while using the Commuter Series case to help keep it safe from harm. As one of our more streamlined options, we opted for the smooth outer finish in order to aid in the retrieval of one's device from pockets and such. You might find our Defender Series more to your liking, as that model has an outer synthetic rubber slipcover!
https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-xr-black/6361890.p?skuId=6361890
Best,
OtterBox Customer Service Team
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was opened and disappointed with the product is doesn’t fit right
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident the original place of purchase can assist you with this situation. Once you are enjoying your case, please do not hesitate to reach out with any questions or warranty needs that arise.
Sent me the incorrect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say this was a good case since box had the wrong case in it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry that you experienced an issue. We would encourage you to follow up with the original place of purchase as they would be best equipped to assist you with this issue. Should any further questions or issues arise, please feel free to reach out to our Customer Service Team as we are always happy to help!