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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2181 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,181 reviews
  • Rated 5 out of 5 stars

    No More Pocket Fighting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a different case because my previous on would not slide easily in or out of my pockets. I always had to fight it. This case is the perfect replacement as it slides in easily and also provides very good drop protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the OtterBox. I have had several before and they have saved my phone from cracked screens and other damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bulkier than I was expecting, but solid case. Replacing an older case that started to show some age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterboxes are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OtterBox. You can't go wrong but I'd buy a separate screen protector, the plastic ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Protection for iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the very best. Otter Box is an excellent company and have used these cases on several different iPhones. I feel the Phones are well protected with the Otter Box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this. This one is kind of slippery to my hands, just not enough grip for me. Otherwise I like the slim design. Symmetry is the slimmest one. Commuter is slightly better in protection but not slimmer. Then, there is the Defender which gives the ultimate protection but it is bulky. I think it is just a matter of preference and they are all good, it just depends on the person and the usage.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Zoey,

      You hit the nail right on the head! We uniquely design each of our cases to fit different people's needs. Nonetheless, we're confident all of these cases you mentioned will provide some of the best protection available to safeguard your investment.

      We're bummed to hear this Commuter Series case didn't work out for you, but we'd be happy to help you find a case that better meets your expectations. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my son phone. I love this product because the protection that it gives my son phone. It keeps the phone protected from everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and sturdy, great quality. Will stay with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of cases for my phone and all of them sucked, This case is by far the best that I’ve found !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only trust Otterbox phone covers and this one is great. My work phone needs a lot of protection and so far this one has been fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is one of a kind . It’s by far worth every penny .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite case!!! This is my 2nd commuter case. I’ve dropped it several times and it has protected my phone many times. My first case started to crack from the falls but like I said it protected my phone so that’s why I recommend getting this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works amazingly with the gift I bought my brother, the iPhone XR 64 gb refurbished and he loves it and I’m happy his gift is protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox is dependable as always

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases are chunky but provide the promised protection and feature high quality plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your phone at the best price. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - A Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two new IPhone 11's and two OtterBox cases. Have been using OtterBox since the original purchase of our IPhone 4S units. Good form, fit and function. Definitely not the cheapest, but well worth the price, considering the cost of a new IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case, have dropped my phone a lot and it has little to no cracks. I even chucked my phone once and no damage was done to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection for the iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good protective case for the iphone 11. if you are very drop prone i would recommend the defender case instead, however the commuter case has served it self very well on an iphone 5s for many years and drops so i do expect this case for the 11 to do just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover for phone to protect the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and it protects the phone. I already dropped the phone it didn’t break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox Commuter cases. I have used these cases through several generations of iPhones over the past decade or so and haven’t had a reason to consider anything else. The do the job well and look awesome

    I would recommend this to a friend