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Customer reviews

Rating 4.8 out of 5 stars with 2181 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,181 reviews
  • Rated 4 out of 5 stars

    Keeps phone safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a replacement case for his iPhone 11. He had this same case and it did keep his phone safe. It only lasted a year, but I’m unsure if that was him messing with it or bad manufacturing. It did the job so I purchased another one. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Sturdy and durable, very much worth the investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Case but Could be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has the traditional build quality of Otterbox and my phone has survived quite a few drops using it. The back is a little too smooth and could use some grip as it makes the phone a bit slippery but this may be more of a personal complaint rather than a design flaw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is always a good pick for cases. Always recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Indestructible as Advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the FIFTH OtterBox. THOUGHT they were supposed to be indestructible -- but it only take about a year and a half and need a new one. Despite that, they do protect the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage you've seen with your Commuter Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get your case replaced.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, great quality. Its a great buy. I recomended it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, I have changed over to a different otter box though but very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure if I would like item or that it would work for me- turns out it does- Happy with item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality- I wouldn’t consider any other brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in our Best Buy store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case for my I Phone is fine but I was disappointed that Best Buy didn't offer alternate colors so I had to settle for black even tho I went looking for a case knowing that black was definitely what I didn't want. It is too much like everyone elses in my circle and it is too hard to locate inside of my purse with my black lining in my purse. I was sold another item to compensate that issue and again there wasn't much to choose from.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for durability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box commuter phone case is great for those who are more active. The case holds up against bumping,dropping, and being in a stuffed purse =)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this phone case for my wife she loves it still is using so know I I did right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just a cheap case on my phone then it broke. I payed the little extra money for this and i dont know why i didnt do it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, slim case with good drop protection. Good alternative to more expensive cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and holds up well. I have dropped my phone on just about everything. No cracks and I’m convinced has saved my phone from damage .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one is that OtterBox is my only choice for mobile phone case. The color that I choose is my favorite color. And it's easy for me to see/know that it's my mobile phone because others are either black or red case. But most importantly is the protection that I am confident of getting because of the reputation of OtterBox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone l case. Holds phone well, does not stick to clothing trying to get into and out of pocket. Case is about 1.5x the width of phone so does not make it too bulky in my opinion.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not happy with how big your Commuter Series case is! We appreciate your feedback about the size of your case, and we'll be sure to get your thoughts passed along to our design team. If you run into any other issues with your OtterBox, give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cover I had one before. The last time I brought something different and didn't like so I got another one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OtterBox Commuter case. It’s study, doesn’t interfere with any of the phone’s functions, and has the dust cover for the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use otter box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift to go along with new iPhone. Always purchase otter box and have always been happy with the products.

    I would recommend this to a friend