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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Case's protection and fit, with many praising its ability to safeguard their phone and its snug design. Positive feedback also highlights the case's lightweight nature and ease of use. However, some customers find the case to be bulky and express concerns about the price point. A few also mention the lack of a built-in screen protector as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my otter box defender case. Provides good protection while being less heavy and bulky than the defender which was appealing to me. Rugged protection while still fitting in pocket without feeling like you are carrying around a rock. Phone slips in and out easily but still holds secure enough to not come out by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick phone cover, doesn’t add too much bulk to your phone. Easy to put on and take off. Haven’t dropped my phone yet but being an Otter, I’m sure it’ll protect just fine. A little slippery, but nothing a pop socket can’t fix.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone perfectly and not that bulky. Already has protected the phone from a few drops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection without too much bulk. Slides in and out of my pocket easily for quick access.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The Commuter series is the best case I have used!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone countless times! My kids like to watch videos when waiting in line or at restaurants, so it has been dropped more times than I care to count. No damage to my phone at all! I did make sure to put on a screen protector purchased from another vendor, but I am very happy with this case. I have been using the Commuter series for years and never had an issue. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective and not overly bulky and very easy to put on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim and good design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Doesn’t feel bulky in the pocket and easy to get in and out

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone case because I needed something to protect my phone and this was the best option. It doesn’t feel bulky but it is still very protected. I got the black because I know that I wouldn’t get tired or bored of the color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone as a truck driver countless times. I am used to the original defender cases so having rear protection freaked me out at first. But it’s done a fine job keeping my phone crack-free for over a year now.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Surprised Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Old Otter boxes were a bit bulky but this one is sleek, honestly sleek and durable I must say and it doesn’t cover the speakers for music play. Bridge

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone like no other & I drop my phone a lot. Still in perfect condition! Highly recommend. A little bulky, but I don’t mind that. Peace of mind is more important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. I have this, Defender, and Symmetry. It’s not as big as Defender and slides in and out of pocket easy. Feels more study than the Symmetry and looks nicer also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had OtterBox elusively for over 20 years. This one doesn't disappoint. Fits perfect and provides lots of protection without being too bulk. I would high recommend for any Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to protect your iPhone 11 pro max this is the case to go with because it gets the job done and it’s not as Bulky I’ve had this type brand and style of case on all my iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter box for the son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased otter box case so my phone can have protection but not be bulky like some other cases. I drop my phone a lot so I need the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    possibly one of the best cases out there to protect your new phone does add some bulk but is worth it once you see the hard hit this case can take and protect your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Light weight good protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally use the defender model but that was getting kind of bulky. this is a great alternative good amount of protection and it’s a lot less bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect case - not too bulky but safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the iPhone! Not so bulky like the defender but it feels and is safe! Also this case fits in your hands and pockets really nicely! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Sleek, light, nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and lightweight. Gives phone slightly less protection than defender series but the trade off is that it isn’t so bulky and heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox is the only case you should buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Pro Max 11. Really protects the phone without it being too big or bulky. Wireless charging still works so thickness is just perfect.

    I would recommend this to a friend