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Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 737 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it’s amazing and worth buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case for iphone 11 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Looks good too. Price was average

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardy case and durable. Love the case very inexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box 11 pro max case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product for the price and it is very solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for iPhone fit is good and it is durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eeeh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving it three stars Bec I have mixed feelings about this product. It suppose to be the toughest case on the market but I’ve broken three phones with this case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello,

      We're sorry to hear about the damage to your devices while they were in Commuter Series cases. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Minimal Cover protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a otter box. It doesn’t feel like my phone is protected. Granted it is a commuter series but I had simalar one for my 7plus and it felt more secure and protected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're feeling let down by your new Commuter Series case! Rest assured, that case has undergone extensive design testing to ensure it will hold up to the abuses of day-to-day life. Additionally, your OtterBox is backed by our world-class warranty, so if anything happens to your case, we're more than happy to get it replaced. Simply call our CS Otters at 1-855-688-7269!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Just be weary if you end up dropping it on it’s fa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I’m worried about is if you have a screensaver on the phone the phone sticks out of the front of the case about a 1/4” and I’m afraid if you dropped it with it being in the case it would shatter the screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, doesn’t really protect my phone because my screen protector still cracked even with this case and my phone fell back first.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your screen protector while it was in your Commuter Series case. While our cases are tough, we're not able to predict every variable. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Otterbox case for 11 Pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a tendency to come out of the case at the corners. Pretty irritating. It feels like the phone is not protected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case isn't staying securely on your phone! That's definitely unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    good enough for a first case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the otterbox brand but this case doesnt seen to protect much as the rubber moves around the phone too easily allowing for dirt and grime to get inside the case easily. it works as intended just not as good as their compass brand case, although they do not have the compass case for these phones yet.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that the slipcover on your Commuter Series case isn't sitting securely on your phone! The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a slipcover that is fitting a bit better. Give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice. But doesn’t support the phone like I want it to. Plus it hide the sexual appeal of the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and great price definitely recommend this to anyone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Alexander!

      We're glad to hear that you're happy with your Commuter Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    It fits the phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a week, seems to fit ok. Haven’t dropped it yet so I cannot speak to the protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bilh69,

      We're so sorry this Commuter case hasn't earned your vote of confidence yet.

      We hope that you won't be dropping your phone anytime soon, but we assure you we put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will provide some protection available to safeguard your investment and we trust when time comes, it will prove itself time and time again. If you're still unsure, give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very thick, nice color and overall otterbox is a great brand

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not totally satisfied with your Commuter Series case! We appreciate your feedback about the size of your OtterBox, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any issues with your case, we have a great warranty, so we'd be more than happy to get you taken care of here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to brag about...but is ok. Better off getting a case that is more protective.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Skip!

      We're bummed to hear that your Commuter Series case hasn't been a brag-worthy experience! All of our case designs go through a rigorous series of tests to ensure they can keep your phone safe when it's faced with the rigors of your daily life. If anything should happen to your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine and stuff but I’d definitely giv

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Steve!

      We're glad to hear that your Commuter Series case is doing its job! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected the quality was not good didn't like it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! We'd love to hear more specific feedback about your experience, so we can get it passed up the ladder to our design team. Please don't hesitate to share your thoughts with our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Solid protection for my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this case for my iPhone, I purchased it over two months ago.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rich,

      We're thrilled to hear you're loving this Commuter Series case. We're curious as to why it earned a lower rating. We're always looking to improve the Otter experience and we'd love to get some feedback from you so we can pass it along to our product design team for future consideration. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Flimsy sides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best otter box I have had. I will get something different next time

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Commuter Series case! We'd love to get some more feedback about that. Give us a ring at 1-855-688-7269, so we can get your thoughts passed along to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

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