Customer Ratings & Reviews
- Model:
- 77-62950
- SKU:
- 6361888
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Commuter Series Case's protection and fit, frequently citing its ability to safeguard their phones and its snug design. Many also appreciate the case's ease of use and comfortable grip, while some find the design sleek and minimalist. However, a few customers noted concerns about the case adding bulk and the charging port cover's design.
This summary was generated by AI based on customer reviews.
Small profile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s otter box quality without the bulk. Easy to get on and isn’t so big that it messes with the 11pro size.
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish there were more choices for 10. Some folks don’t trade phones every month
I would recommend this to a friendSon seems to like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure why everyone is so geeked up over iPhones though. Rather have an Android.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The center cut out For the Apple logo not on this commuter case. The case is very sturdy.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely, durable case, like most other otter boxes.
I would recommend this to a friendOtterBox Commuter Series Case for Apple Iphone X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is lightweight but sturdy and works well.
I would recommend this to a friendGood Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and comfortable. Fits older phone versions as well.
I would recommend this to a friendvery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son liked but he wished it had more grip to it!
I would recommend this to a friendGreat Case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use OtterBox! Buy the best to protect your investment.
I would recommend this to a friendOtter box case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love Otterbox cases! Best to hear and other to hear you.
I would recommend this to a friendGreat Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case and Best Buy had them in stock.......
I would recommend this to a friendDecent case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case but no screen protection. Prefer the Defender series but Otterbox has went screenless protection into those as well making them a waste of $60. Disappointed, but they are still decent protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jason,
We're so sorry this Commuter Series case left you looking for more! Historically, the Commuter never came with an integrated screen protector, but we understand where you're coming from. The good news is we have a few different options for you. If you're looking for a more rugged, all-enclosed case, the Defender would be a perfect match. Feel free to check it out here: https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-pro-black/6361898.p?skuId=6361898
If you're looking for an extra line of defense to aid your Commuter, be sure to check out our awesome tempered glass screen protectors. If you have any further questions or concerns, feel free to give us a call at 1-855-688-7269 and we'd be happy to help!
Best,
OtterBox Customer Service Team
- Cons mentioned:Charging port
Don’t like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s bulky and slippery. Doubles the size of the phone. There’s a plastic piece that covers the charging port that can be pulled to plug in the phone. It is so rigid and makes it an ordeal to plug in the phone. So, I cut it off. The only reason I bought this was because the rest of the cases best buy offered at the time look really idiotic. I don’t know who designs these...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not liking your Commuter Series case. We appreciate your feedback, and we'll be sure to get it passed up the ladder. While that's one of our slimmest case designs, you may still find that you prefer the feel of the Symmetry Series, which is a similar size. That case style leaves the ports open for quick access. Give us a ring at 1-855-688-7269 if you have any questions about that protection option.
Best,
OtterBox Customer Service Team
Package open
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Whoever case packaging was open upon arrival and I didn't get an "open-box" item.
I would recommend this to a friendPhone case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure this protects as well as my old otter box! To flat.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you do run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Needs a bigger screen edge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good case not a great case could de better with a higher screen edge.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not totally satisfied with your Commuter Series case! Rest assured, that case design has been through hundreds of hours of design testing to ensure your phone is covered with the protection OtterBox is known for. If you do run into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Protective Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong and durable. The case is a bit bulky but it’s a very protective case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hamham,
We're glad this case has your vote of confidence - protection-wise, but we apologize you're not exactly loving the feel of it. This case was designed with specific dimensions to maximize protection, but we understand where you're coming from. That said, we're always evaluating ways to improve our cases and we'll make sure to pass your feedback along to our product design team for future consideration. If you have any further questions or concerns, be sure to give us a call at 1-855-688-7269 and we'd be happy to help!
Best,
OtterBox Customer Service Team
Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's on Ok case, but not for the price. It doesn't even come with a screen protector. Not what I expected from OtterBox. Cheap.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case. Keep in mind, that case design has been through the hundreds of hours of testing to ensure it will protect your phone from the abuses of daily life. While that case doesn't come with a built-in screen protector, it is totally compatible with Amplify and Alpha Glass if you're looking to add an extra level of protection!
Best,
OtterBox Customer Service Team
Wrong item received
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and it had the wrong size case in the package. I was able to return it, but it was a hassle.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kcheney,
We're so sorry for this mix-up! We assure you this is anything but normal. We hope this experience doesn't turn you away for good. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd love to help!
Best,
OtterBox Customer Service Team
it’s okay, not great, but okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thickness is still there even though listed as Slim
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kmaries,
We're sorry you're not exactly loving this Commuter Series case! This case is one of our more streamlined series, but we understand where you're coming from. We engineered this case with specific dimensions to maximize protection. A change in specs isn't on our road map, but we'll make sure your feedback reaches our product design team for future consideration. Should you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!
If you're looking for an even slimmer case, the Symmetry is the one for you. Check it out here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-11-pro-black/6361903.p?skuId=6361903
Best,
OtterBox Customer Service Team