Customer Ratings & Reviews
- Model:
- 77-62950
- SKU:
- 6361888
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Commuter Series Case's protection and fit, frequently citing its ability to safeguard their phones and its snug design. Many also appreciate the case's ease of use and comfortable grip, while some find the design sleek and minimalist. However, a few customers noted concerns about the case adding bulk and the charging port cover's design.
This summary was generated by AI based on customer reviews.
Poor fit.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to fit my Iphone X but was really too loose. Several pieces have broken off the case and I am not hard on my devices. I do not recommend this product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear you had an unusual issue with the fit of the Commuter Series case. Perhaps that had something to do with it having been ultimately compromised, but regardless, we're confident that a brand-new warranty replacement will provide a far superior experience going forward!
Just ping our handy Otters via the link below or at 1-855-688-7269 and we'll have this all fixed up in no time!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Did not fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor information on the package. I bought it for an iPhone 11. It did not fit. Package labeling said fit iPhone 2019?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Nick!
We're sorry for any confusion with the naming of the new iPhone cases! It looks like you purchased a case for the iPhone 11 Pro, so that packaging may have said something like "2019 iPhone Small." Since that iPhone 11 is a bit larger than the iPhone 11 Pro, it's name is actually "2019 iPhone Large." We'll be sure to get your feedback passed up the ladder!
If you have any other questions, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Cornfused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case too bad I didn't buy this item or the last 5 or so I'll tems
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .That IS curious to have been asked to review a product you didn't actually buy! Not sure what would have triggered such a request but look into it. In the meantime, if you ever have any OtterBox questions, feel free to touch base over on our official website and we'll always be happy to help!
Have a great day!
OtterBox Customer Service Team
Solid case, but misses the mark for WiFi reception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design of this case, however I believe that it’s thickness causes disruptions with WiFi connection. Was having trouble connecting to WiFi, took off the case, then my phone worked perfectly. Keeps good signal with data though.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi RoyalBoi93,
We're so sorry you're running into some technical difficulties with this Commuter Series Case! We assure you this is anything but normal. This case shouldn't interfere with your WiFi connection. We'd love to look into this here: bit.ly/ContactOtter
Best,
OtterBox Customer Service Team