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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.8 out of 5 stars with 2189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,189 reviews
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and found the case I wanted in the warehouse. And Otter Box continues to be the case of choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Is as expected. Reliable and good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Comfortable. Never worried about a drop except for the face.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but no fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. No worries when it falls. Wish they offered better colors.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case…just what I needed for my phone 11…also not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otterbox cases ever since I got my iPhone they last for years and I work in pretty tough environments.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection for an overpriced iphone. Otterbox is the way to go.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yes.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] OTTER BOX! If you don’t yell this whenever you drop your phone, it’s probably broken now. Do the smart thing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection and not too bulky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and not too bulky. Perfect for my dad who throws his phone everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is a great product. This one is for one our maintenance employees who is known to drop his cell phone off of ladders. Thank goodness for the Otterbox. We no longer have to replace his phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well slim and strong. Could use a bit more rubber grip all around so it doesn’t slip on surfaces but for the price can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case I’m just finicky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.8 stars I don’t like the soft tpu under the hard cover I like the other way around but this helped me get it home and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but durable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and great to the touch. It’s a hard case but has the right texture that makes it feel like soft case. My first Otter and I am very impressed with the quality. The buttons are easy to push which makes it manageable if your constantly checking your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iphone case to protect from breaking . It is good quality plastic

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well. Seems well constructed. Buttons work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems a bit big to me. It seems to provide good protection to the phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is great. The sales associate was a real wise guy and rude. Best Buy ought to give its sales associates training in customer service. This guy was condescending.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Commuter series case for IPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case serves its purpose and it protects the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I needed without the bulkiness of the traditional one. I even placed a pop socket on the back and my phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case, replaced with same as before. Last one made it a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. I’ve dropped my phone a few times and doesn’t seem to have any damage.

    I would recommend this to a friend