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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.8 out of 5 stars with 2189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,189 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. Had one on my iPhone XR for work and it held up good for years, so I got another one for my nephew’s phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otter box case for iPhone 11

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for the iPhone 11, easy to put on and is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely caught this on sale which works for me in every economy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a person who drops their phone on a frequent basis this is actually a great case for it haha

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case but it is a little bulky. They used to be better when they protected the front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is good, sturdy and durable. I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast service and locker pickup was a breeze! Great quality cover from a trusted source. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and reliable case for my teenager’s iphone 11. Teens tend to abuse their phones so I needed a case that can withstand the drops and rough handling. This did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price it’s offered at

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone easier to hold and is very durable for a cheaper option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the whole brand. Can’t find a better iPhone case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    IPhone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Easy to put around the phone but not the best otter box product I have used. Occasionally a corner of the case needs to be repositioned on the phone. New combination case design of rubber and hard plastic allows phone to slip in and out of your pocket easy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're needing to preposition that case frequently. If that case isn't fitting your phone tightly enough, give us a ring at 1-855-688-7269, and we'd be more than happy to discuss your warranty options with you.

      That Commuter Series case is designed to be a bit more sleek and pocket friendly, but if you're looking for one that won't slip out as easily, we'd suggest taking a look at our Defender Series case, as it has the rubber slipcover on the outside of the case adding extra grip. Check that case out here:
      https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-black/6361890.p?skuId=6361890

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Rugged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Gives you superior protection over other cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who works outside. Been buying these brand for years.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good OtterBox Commuter case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved the Commuter case.. not as bulky as the Defender. Would recommend a screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and light weight, love it. Looks great i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case! It is simply the best!! Would never go with anything different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case cause old otter box broke, works really well is sturdy and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox commuter case in mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Looks just like the images in the product details. Easy to use and protects the phone well if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is very strong and sturdy. It might not be the most fashionable phone case, but the important thing is that I know my phone will be safe if dropped or any other accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and looks great on the phone! Used for my nephew that’s 12, seems to be holding up greatly!

    I would recommend this to a friend