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Customer Ratings & Reviews

$29.99
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Comp. Value: $39.99

Customer reviews

Rating 4.8 out of 5 stars with 2183 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,183 reviews
  • Rated 5 out of 5 stars

    Perfect Case for Wireless Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case & easily fits into the wireless charging dock I have while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    IPhone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Easy to put around the phone but not the best otter box product I have used. Occasionally a corner of the case needs to be repositioned on the phone. New combination case design of rubber and hard plastic allows phone to slip in and out of your pocket easy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're needing to preposition that case frequently. If that case isn't fitting your phone tightly enough, give us a ring at 1-855-688-7269, and we'd be more than happy to discuss your warranty options with you.

      That Commuter Series case is designed to be a bit more sleek and pocket friendly, but if you're looking for one that won't slip out as easily, we'd suggest taking a look at our Defender Series case, as it has the rubber slipcover on the outside of the case adding extra grip. Check that case out here:
      https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-black/6361890.p?skuId=6361890

      Best,
      OtterBox Customer Service Team OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Yes.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTER BOX! If you don’t yell this whenever you drop your phone, it’s probably broken now. Do the smart thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and light weight, love it. Looks great i would recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good OtterBox Commuter case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved the Commuter case.. not as bulky as the Defender. Would recommend a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy case for my 12 year old son. I would definitely recommend this phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is very strong and sturdy. It might not be the most fashionable phone case, but the important thing is that I know my phone will be safe if dropped or any other accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, was hard to find in the store but the product is freat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox commuter case in mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Looks just like the images in the product details. Easy to use and protects the phone well if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Otterbox, what do you expect? Works like it should!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my phone perfectly! its easy to hold too. Happy with my choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox phone case. Yes, OtterBox products are a little pricey but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good as it gets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. A little bulky but protects good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy employee!!! He found us exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Solid and dependable. Not Much else you can say about this piece of plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this and recommend to my friends. Expect more designs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good case for the price I paid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I appreciate the slim form factor of this case, particularly compared to my last otter box which added a ton of heft and bulk to the phone, I feel this case is slippery to the touch, and the extra large opening by the camera is just asking for the phone to get damaged. I should say, that I have an iPhone XR which does not have the full camera array of more recent models, thus leaving a full 3/4” x 1” area of the back of the phone exposed. I desperately needed a new case, and this one was on a deep sale, so I got what I paid for.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jim! We are so glad you are enjoying the slim nature of this case. When using a case for an iPhone 11 on the iPhone XR it will fit well, but will indeed have the camera cutout shape characteristic of an iPhone 11 instead of the smaller camera cutout characteristic of the iPhone XR. If our Customer Service Team may answer any questions or assist with any future case needs, please do not hesitate to reach out as we are always happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the phone I got, hopefully it keeps the phone from getting broken

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone XR phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my phone perfectly and provided great coverage from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphonecover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what I needed. Great for carrying my cell phone

    I would recommend this to a friend