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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.8 out of 5 stars with 2189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,189 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox phone case. Yes, OtterBox products are a little pricey but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone XR phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my phone perfectly and provided great coverage from breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, was hard to find in the store but the product is freat

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made and feel safe my phone won't crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Sandra Straub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arrived at the store on Wed night at 8:03. They were so nice and said they would take care of putting a screen shield on So happy, they could’ve said we close at 8;00. Kudos to employees

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Cases are the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Otter Box cases are the best cases made. I have had one on my I phone for years. It has saved the phone many times when it has fallen to the floor or hit in anyway. My I phone did not get any damage. I like this new otter box because it was the first one that I was able to get a color other than black! I only wish I was able to get something in the purple family so it would match my phone. I feel the Otter Box cases are well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality great guarantee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is great and their replacement guarantee is really good to help you not stress

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, nice and slime but my phone still feels protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy employee!!! He found us exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. Nice sleek design. Screen easy to see when on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case. Works well. Otter box is defy the way to go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good case for the price I paid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I appreciate the slim form factor of this case, particularly compared to my last otter box which added a ton of heft and bulk to the phone, I feel this case is slippery to the touch, and the extra large opening by the camera is just asking for the phone to get damaged. I should say, that I have an iPhone XR which does not have the full camera array of more recent models, thus leaving a full 3/4” x 1” area of the back of the phone exposed. I desperately needed a new case, and this one was on a deep sale, so I got what I paid for.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jim! We are so glad you are enjoying the slim nature of this case. When using a case for an iPhone 11 on the iPhone XR it will fit well, but will indeed have the camera cutout shape characteristic of an iPhone 11 instead of the smaller camera cutout characteristic of the iPhone XR. If our Customer Service Team may answer any questions or assist with any future case needs, please do not hesitate to reach out as we are always happy to help! OtterBox

  • Rated 5 out of 5 stars

    A good find.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and is just what I was looking for.. We appreciated Best Buy for putting the case on for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection for your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for our grandson. Case is very sturdy yet looks nice. Now I feel like his phone is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Durable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality,and very sturdy I had one similar before and they last a long w

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used OtterBox. This one seems to be pretty durable, although the price is high so I think they are making plenty of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this and recommend to my friends. Expect more designs

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and an amazing product ! I drop my phone a lot and this has saved me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case , protected my phone when I dropped it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box has provide great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otter Box. I'm tough on my equipment and this brand has saved me several screens over the years likely due to tip design. One drop on earlier model was from height.

    I would recommend this to a friend