Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 2975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,975 reviews
  • Rated 4 out of 5 stars

    Great case for phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for phone. Great price for case for phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    white gets stained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great durable cover, but the white part stains easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great phone case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my little brother since he's still going to school and an active basketball player. No matter how many times he has dropped it the phone is still in tact. The rubber part does get loose over time but I've just called otter box and they sent me a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very durable and very sleek. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound and at a really good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at the price point and I would purchase another as a gift. The only negative was the lack of instructions. I had to learn the buttons by trial and error and I still don't know how to recharge it (batteries, USB??) but almost all instructions can be found online these days.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I bought it for. Keeps my phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Sturdy case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the product. Fits well in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your IPHONE.....recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this same case previous and came back and got the same one.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Kmhc,

      Perfecto! Thanks for coming back to support the Otter cause of protection! If you ever have any questions, feel free to give us a ring at 1-855-688-7269, and we'll be happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together and protects my phone all day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits good, color is awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits nice but the color is more of a bluish grey and kind of blah!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. I like being able to find it quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover for best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is guaranteed and I have had to get a new one after a crack in a corner and it was exchanged with no problem. This style is slim and not bulky. A little tough to install at first, but if it won't go on right away, put the cover only in the freezer. It will harden up a bit and go on more easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Durable and good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for solid protection without feeling like you're carrying your phone in a bank vault. Nice color choices. The downside for me is that the case, even the softer rubber covering the buttons is hard enough to make pressing the buttons difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with commuter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite phone case out there for iPhone. I have gone through a number of variations of the commuter and they have all been excellent and last a LONG time before wearing out. I got this one for my son's SE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of lightweight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it to be be very pricey for it to be so light

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey TeeS,

      Sorry to hear that the iPhone Commuter doesn't seem to be packing enough heat! We're confident that the price is well worth the superior protection that comes along with the case; however, if you're looking for something a little thicker, we definitely have the product for you! We would recommend checking out our Defender style, which has extra layers and bulk to ensure maximum security. Please feel free to take a closer look via the link below, and call our helpful Otters at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-se-5s-and-5-black/1972006.p?skuId=1972006

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had perviously owned one for about 2 years, it didn't wear down on the edges. This is my second purchase only because one day I accidentally pulled the exterior back too far when I was trying to take it off and it cracked, so be careful :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has a great sleek look on my new iPhone 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the money, tough and sleek and doesn't add Much over all weight to the phone at all. Looks Better on the iPhone 5 than the older model cases Did. Can't beat it. I actually liked this series of Otterbox So much I purchased one for my new iPad as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case simply because I have had them from my previous phones. I like how they feel like they have built a stronger product. THew top lock button was very hard to press in the beginning but has become easier to press.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I asked about the price at Best Buy the salesman told me he would do a price check with other web sites. It was $25. less online at another business and he sold it to me for that price. Didn't know they offered that service and was very pleased.

    I would recommend this to a friend