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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 2975 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,975 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Fine aesthetic and protection. Minor button issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks fine, easy to install, and provides decent protection. My only complaint is that it makes using the power button more difficult as you have to press harder than you should have to.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Doug!

      Every time you want to turn your phone on, we certainly don't want you to have to "Fight the Power" (1989 song by Public Enemy)! We apologize that the rubber button is making that function a little harder than usual! Sometimes the buttons can be a little stiff at first, but they usually loosen up over time. If the issue continues to persist, please feel welcome to call our helpful Otters at 1-855-688-7269, and they'll smooth things over with a warranty claim!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Otter box Commuter Serirs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the case is was just a regular case nothing extradionary about it. I probably would go to the next level of the Otterbox because I'm not sure if I dropped my phone if the screen protecter would actually save it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for my niece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece usually goes for the shiniest case with lots of bling. This simple black case proved to be perfect to add her pop socket to. Makes it stand out and she’s over the moon about that!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice fit. Wish it had a carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The plastic protective cover is nice. Not much protection from dropping it. Would like to see it in more colors. Still fits in my back pocket and my purse. Looking for a simple cover, this one works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case!! It really supports the I phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced garbage. Hard shell has broken or cracked twice in under a year. First time 3 months in, warranty replacement went in about 5 months. Rubber gasket is completely stretched out and doesn't look good after 6 months. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi BeeVee,

      Sorry to hear that your Commuter series case seems to have completely sacrificed itself for the sake of protection! We don't necessarily engineer our products to be indestructible, and as long as the phone is doing okay, that's still a win in our books. Please always feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to send out warranty replacements for whatever you need!

      Cheers,
      LifeProof Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for my iPhone SE. The screen protector doesn't cover the entire screen but comes close. It's not a bulky case and doesn't add much weight. Easily slides in and out of my pocket. Easy access to all buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my 7 year old needless to say he drops his phone more than a little bit.. But through all the pain and suffering his phone has not blacked out or suffered a scratch so I think that the case is pretty much good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok product that looks good but it's a bit expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best case out there! Slim, Durable, Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many cases including speck and the otter box is the best out there! It covers your charging port and aux. I feel ok when I drop my phone knowing its not going to break. Also, this case comes with a screen protector. Pumped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old. He has dropped it a couple of times already and the phone sustained no damage. No covers over the speaker, charging port and headphone jack which makes easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a gift for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had told my Mom about the otter box I bought and when she got her new IPhone I told her I would get her one too. She went to the store and picked it up, they even put it on for her! She is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a new cell phone I always turn to OtterBox to protect my investment. You can’t go wrong with these cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong case and protects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protects my phone and it is not bulky-.fits in my back pocket of my jeans easily-not like my other otter box/huge thing, where I either had to hold it all the time or put in my purse-now its in my pocket and I am hands free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple case that does a perfect job to protect the phone being used by a 12yr old! It was on sale for $20 and his last case had broken. I know Otterboxes are pretty durable so I went with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protective Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover to replace the same style on my mom's phone that had broken (she had the first one for 3 years and it survived several drops--the phone itself remained undamaged). Love Otterbox!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case overall. I would have given it 5 stars if it was waterproof. It can definitely take drops pretty well. So for those looking for a case to protect from the daily bumps and bruises, this should suffice (just don't spill anything on it).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case if you want to protect your phone. The only downside is constantly taking it off to dock your phone. If you don't dock your phone and just charge it with a cable that this case is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product that is durable and protects phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is durable and really protects my iPhone. Only complaint is that it didn't come with a protective screen cover, so I had to purchase that separately. Very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Otter Box to house my phone when my other case fell apart. I really like the look of my new case on my old phone it really looks good thanks Best Buy

    I would recommend this to a friend