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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 2975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,975 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter hasn't complained so Good case........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that they come in a variety of colors and styles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have a few rubber spots so does Slide around on back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for the money if you aren't too hard on phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for iPhone 5s. The case is really durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use and assemble for use on the i phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully wonderful wonderliciously wonderiferous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the product , great price and durability .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps you from breaking the glass on your iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, durable phone case at an entry level price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, durable phone case at an entry level price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Very Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Otter Boxes for phones I own. This style has been the first kind I have been disappointed with. It tore only a month after we purchased. I will definitely make a claim with Otter Box directly but still unhappy with its durability.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable. Heavy but it does th job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for protecting your phone, very bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in how this product added to the size and weight of my iPhone 5. The new iPhone is so sleek and stylish, it is a shame to cover that up. If you need the protection for your job or lifestyle, use this case, if not, avoid this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Awkward case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case offered a lot of protection. But I found that it was too bulky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box is great for drops and leaving face down on desk, but using the new fingerprint unlock and typing with my thumbs was uncomfortable as they rested to much on the side walls, i ended up buying something else and left this one in my drawer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good case if you don't mind something bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky for me and somewhat difficult to remove. Also builds up debris in between the phone and case causing some scratches. Does provide good drop protection. Much better values can be found; therefore, 3 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used many Otterbox products over the years, I was disappointed. This case has a thin plastic trim near te charger input which cracked within two weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice case. Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but it was mismarked on the shelf. As a result I paid more than I expected. Nothing was in its right place. Obviously Best Buy cares less about older models.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Csla,

      We're so bummed to hear that your purchase experience for this Commuter series didn't exactly go as planned! This is certainly odd, since Best Buy is one of our most valued retailers, and typically has excellent product placement. That being said, we're confident that this case should prove its worth time and time again as it keeps your iPhone safe and secure, no matter what comes your way! If you have any other OtterBox-related questions, please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be more than happy to help out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up peeling off the protective rubber flaps on the bottom because, much like with my "Life Proof" case, they were interfering with the microphone and people were having trouble understanding me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Martymass,

      That is very odd that this Commuter case was making it difficult for others to hear you. We are sorry that this happened and we truly wish that you would have reached out to us first as we could have easily replaced that case through our warranty. If you happen to have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Phone cover thickness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased what I thought was the same cover, which it was with slight updates that I believe hinder the phone cover. While my phone is safe, the cover causes issues with my volume control.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We are sorry that this Commuter case is interfering with the volume buttons on your iPhone. This is understandably disappointing and we absolutely want to help out with this unusual situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox