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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 2975 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,975 reviews
  • Rated 3 out of 5 stars

    Eh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent replacement for my last case. The plug covers are a little annoying but it’ll do

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Stuffy7,

      Sorry to hear that the port covers on this Commuter series are causing a slight amount of discontent! While the rubber material on newer cases can be a little stiff at first, they often start to relax after some consistent use over time. If you have any additional questions, please feel welcome to call our dynamite Otters at 1-855-688-7269, and they'll be thrilled to help out!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case for my new phone & that was the cheapest in the store but I feel it was over priced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Confident it will protect your phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the OtterBox and picked it up in-store the day after I received my iPhone since I heard the back can scratch easily and didn't want to wait for the case to be shipped. I do have to say this case does look like it can take a licking. The phone fits snug into the case and doesn't feel like it would fall out if dropped. While I do not feel like testing the limits of abuse this case can take, it has held up very well to everyday use and removed my worry about scratching the phone when i put it down somewhere or any other everyday hazard. Only issue seems to be the screen protector. I was able to apply it well if I do say so myself, but it left the cloudy look on the bottom edge of the phone that won't go away even with a credit card or using their edger. The good news though is the case covers the edge, so I don't see it when using it, but it may be a nuisance for some to know it's there. I do have the feeling I will be replacing the shield sooner rather than later so you may want to invest in shield you're confident in now rather than use theirs. Overall, definitely worth the investment if you want to keep your phone in good shape, especially when it comes time to resell for your new upgrade in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very awesome case.... The only thing i didn't like about it was the the white part it got dirty easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy it, they need to perfect the design of the power button, it is just too much of a effort to press it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Started to crack within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case started cracking by the phone silencer shortly after buying it. Was pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Feel light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT LIKE THE CONNECTION TO CHARGER PART IT MAKES IT HARD TO CHARGE

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Opiniones,

      Sorry to hear that the charger port flap on this Commuter series is acting a little stubborn! Every once in a while, the rubber on new cases can be a little rigid at first, but it does tend to loosen up after some consistent use over time. If the tenacity persists, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll find a quick fix!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Broke fast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case under the home button snapped. Happened within a week of having the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Shellybean,

      We are truly sorry that this Commuter didn’t go the distance. This is not typical and we definitely want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement set up for you.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok while the product lasted but then it wore out

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case has worn out. Thankfully, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and our amazing CS Otters can get your claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Would not fit my phonr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to place my phone in case. Had to return it an get a life proof case for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover was so strong, it broke two 10 pin charger ends! I ended up having to cut it off...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a decent case yet i ended up swapping it out for a different case that i liked better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it hard to turn off, need to have better access to on off button

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Oilyed,

      We are sorry that the power button on this Commuter case is making it difficult to turn your iPhone off. This is surprising and we absolutely want to get to the bottom of this mystery as soon as possible.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can. If needed, we can certainly get a warranty replacement arranged!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Otter box for i-phone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a great product, we no longer need it as we got another case as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The best iPhone case i've ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been reluctant for buying Otter Box cases since they first became popular. I always read and heard that the cases were very bulky and hard to carry around in your pocket. When I saw how compact and fitting the commuter series was, I decided to take my chances. I am absolutely glad I did. The case protects your iPhone extremely well! I have already dropped it on my wooden floors and no damage was done! PHEW... Anyway, the case was very easy to assemble and put my phone into because there is only two pieces. The case doesn't show dirt or blemishes (which is important since it's a white case). I live a very active lifestyle. I am a runner, hiker, and biker, and the compact design and protection are perfect for my lifestyle. You can't beat this case for such a cheap price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. It's a phone case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case but I do wish it had a clip. Think I will get another with a clip

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This functions as advertised and is a thing for a phone to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone case my husband love it! The size and color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't care for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best case but it will do for now until I find something better. Purchased this for my son iPhone SE and noticed its extremely hard to put on and take off. It's hard trying to press buttons having the case on. It's oK for his first case. I won't be buying this kind again.

    No, I would not recommend this to a friend