Customer Ratings & Reviews
- Model:
- 39120BBR
- SKU:
- 6667737
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.
This summary was generated by AI based on customer reviews.
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely would not suggest someone buying... The only thing it has going for it is the sleek nice look. Took it out the box and it cracked without even getting it on the phone. Not worth 30 bucks... I'll stick to the big bulky Defender case from now on since I know that works!
No, I would not recommend this to a friendok for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that I can't fit it in my iPhone without taking the case off
No, I would not recommend this to a friendOtter box case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped it and the outside part of the case cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi LoRich,
We’re sorry that your Commuter did not survive the fall. As long as your iPhone is unscathed we will consider this a win as we can easily replace your damaged case through our warranty! Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a new warranty replacement lined up for you.
Best,
OtterBox Customer Service Team
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build is great, just hard to use on the screen
No, I would not recommend this to a friendDefected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case was defected and would not lay right on phone
No, I would not recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great iPhone 5 case not bulky strong case & affordable
I would recommend this to a friendNeeds work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Needs some improvements. Makes volume stick
No, I would not recommend this to a friendvery useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is too expensive but it has served its purpose well.
I would recommend this to a friendBroke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case broke within the first week of using it.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. Exactly what I needed
I would recommend this to a friendGood enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for a few drops before starting to break
No, I would not recommend this to a friendnice cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cover for charger and ear phones will get torn off
I would recommend this to a friendNot worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the Otter box was supposed to handle bumps and bruises. I don't even remember dropping my phone, but noticed the case was cracked within weeks of my purchase. Very disappointing.
No, I would not recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber part over the power button makes it way to hard to push, plus the case broke on the bottom after dropping the it with phone in it, I’m still using it but had cut/mod the bottom part.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there DFir,
Sorry to hear that this Commuter series didn't end up working out well for you! Our friendly Otters are positive that a brand-new replacement shouldn't give you any such trouble going forward, so please feel welcome to give them a call at 1-855-688-7269. They'll get a warranty claim rolling right away!
Kindly,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description said it contained a screen protector. All the boxes in the store were not sealed and contained no screen protector. I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bond,
We apologize for any confusion surrounding this Commuter series! While the Commuter does not include a built-in screen protector, it should come packaged with a separately-applied scratch protector to keep your screen safe. We completely understand your decision to return the item, and we sincerely hope that this experience does not prevent you from considering our protective options in the future. If you have any other questions going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help out!
Best,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Otter box is protective, BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen protector is a thin plastic cover that DOES NOT stay in place. I do not recommend purchasing this item for this reason. The face of my phone is unprotected!
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Fit, ProtectionCons mentioned:Grip
Good but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does what is says. Pros: Protective, easy to install, fit is excellent Cons: The shell is in two parts, one rubbery and the other hard plastic. The plastic part is slippery making it a little harder to text with one-hand. It also slides around if you have it sitting, for example, on the passenger seat of your car while driving. Also, it is pretty chunky but that is the price you pay for good protection. Overall good and a good match for my active life style. Dropped on hard pavement once so far with no problems.
I would recommend this to a friend White part gets too dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case, just not the color. The white gets way too dirty and gives the case a bad look.
No, I would not recommend this to a friendCute, but not practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The white silicone is not able to be cleaned and looked dingy in no time. The top button also started to peel, so I returned it and decided to get another Otterbox but gray silicone. Much better.
No, I would not recommend this to a friendBroke in the first week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my daughter's iPhone, she picked the case herself and told me that the case would do the job. Well in less than a week she broke the case. The problem with the case is the opening that is around the Apple logo, it creates a weak spot within the case as that is where the case broke. Best Buy was great about the return although they were a bit surprised that the case broke. In this day and age there are so many options and these cases are so expensive don't waste your time on this type of case.
No, I would not recommend this to a friend