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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,720 reviews
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good case and durable. Not too bulky with a sleek styles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked so I bought another!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case when I bought my iPhone SE over a year ago. A few weeks ago I was working over 8’ above concrete when I fumbled and lost grip on my phone. It fell directly on the side corner. The case gave up its life, but no damage to the phone. I bought another!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 3 out of 5 stars

    Not as durable as defender model, more style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted a more stylish model than the Defender line. Went for this model after her Defender Model bumper tore. She wanted something more stylish than protective. She dropped her iphone 5 with the Commuter case, the screen cracked. New screen and back to the Defender Model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wife yes, daughter no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves it, however my 12 year old daughter returned it because it was too plain.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Dragon,

      Fantastic and bummer! While we do our best to offer an OtterBox for everyone's different tastes, it is sometimes a bigger challenge than the protection itself! We are always innovating new and exciting ways to offer protection for your mobile devices, and hopefully we will be able to win your daughter's favor in the future.

      In the meantime, if you ever have any Otter questions or comments, please feel free to give us a call at 1-855-688-7269, and we'll always be happy to help!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, easy to put on, nice color selection, affordable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same cases for iPhone 4s and never had and any damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and quality materials. Good value for $

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to Get on and Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is rugged and seems to protect the phone. The included screen protector will attract dust easily (it's everywhere?!) but the case itself is a pain to get on and off and adds a lot of bulk to an otherwise single handed phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey TheDoctor,

      We apologize that the installation for this Commuter series is proving to be a little tricky! Please feel welcome to check out the video link below to watch an application guide that was made specifically for this exact case. This should provide some visual tips and tricks on removing and reinstalling that unit!

      While we do our best to keep our case designs as streamlined as possible, rest assured that the additional layers should keep your iPhone safe and secure for a long time to come! If you have any further questions or comments, feel free to contact our friendly representatives at 1-855-688-7269 - they're always delighted to help out!

      https://www.youtube.com/watch?v=ZL8Ixz3tBME

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    functional and pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection for my mobile yet the nice look too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case yet too pricy for a piece of plastic. Needs to be competitively priced.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi sinjin7,

      We’re glad that the Commuter case is taking care of your iPhone 5/5s. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one year limited warranty you get. If you ever have any OtterBox questions or need assistance with your Commuter please do not hesitate to contact our helpful Otters at 1-855-688-7269.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    TERRIFIC IPHONE 5 CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original iPhone 5 case was deteriorating, and I needed to replace it. After shopping around, I determine I wanted the OtterBox Commuter Case. I went to Best Buy's website, and I saw it was on sale. I decided to purchase it online and pick it up at my local store. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitting protectant. Not intrusive. Buttons easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case is nice not to bulky has good texture to it for grip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Durable Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was not super bulky, which was nice. Very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Slim yet protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is protective, but doesn't add much to the size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for my iPhone. I liked that a screen protector comes with it. The only fault I have with this case is I have to take it of to fit my phone on my adapter for my old 30 pin devices. I got the connecter only adapter. If you need a lighting to 30 pin adapter for your iPhone 5S, then make sure to get the adapter that has the cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protects openings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if they would close! the rubber for covering the chariging opening wouldnt stay shut.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I Love it. I wish there was more color/Design options for the commuter otter box but I love it, Worth every penny. There is a small downfall and it is only there to protect your plug in for the charger and for the headphones but those flaps can get annoying when you are trying to plug in the charger or plug in the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Light and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Provide great protection from small drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but not Waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditched my Lifeproof because no one could ever hear me- there was no other option that could deliver good sound and waterproofing so I opted for durabilty and sound. I only have to watch out at tables with drinks, water, and rain. Just have to think more than the lifeproof but at least no one is complaining they cannot hear me!

    I would recommend this to a friend