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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,720 reviews
  • Rated 4 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was almost $40 at the store, but the man readily price adjusted it to $19.99 after I used the in-store iPad to check the price on Amazon. The case works great and serves it's purpose. I drop my phone a lot, and it falls out of my chest pocket when I bend over. The phone is fine. The flat part of the case backing on the bottom left has a small crack after I accidentally dropped it on my driveway, but it's not a huge deal, because you can't see it unless you really look. The only other small complaint I have is that the rubber or silicon soft case seems slightly bigger than it should be, because it buldges out a little but where the volume buttons are located.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This was my second otter case, great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first otter was for an iphone6 and I love it. This one is for my granddaughter and she loves it as well, great protection for the phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for my iPhone, the package even came with a screen protector in addition to the case so it protects the screen as well as the entire phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox cases. My phone has fallen out of my pocket, off a roof while shoveling snow, off the windonw sill, etc. and it has never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with an Otterbox! Love this product and will continue to purchase an otterbox for all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great cover for my iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover for the price. Fits well, and is durable. Nice looking, with slim design. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item when it was on sale and I want to say that I paid $15 for it. for that price it has been great. It holds up pretty well if it is treated gently and absorbs drops very well. This is a good, protective case for the price and it looks nice as well. Only problem I've had with it is the rubber that goes around the screen can come out of place, but it can be put back in place easily.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Screen cover not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is perfect, however the screen was difficult to install. It fit fine but there were air bubbles I could not squish out. I continually had to reposition it and finally gave up and left the bubbles. The sticky part on the front of the screen, that you are to take off once positioned, left a sticky part that is now visible. I did try to scrape it off, but I could not. The case is good, but I will be purchasing a Zagg cover.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Snug fit, great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very good fit for the phone. Have never taken off from the phone for about a month. Protected phone from two falls on concrete (from 3-4 feet).

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best case for thickness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved every Otterbox case purchased and now have extended family buying them... Drop iPhone and case seems to protect very well... Never an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for the iPhone 5/5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had iPhones since the 3G era & this is our 1st Otterbox. Great protection for my wife's 5s, she didn't want the Apple designed leather case as mine stained pretty quickly. This case is a two-part design with a soft cushion rubber-like material and a hard outer case which gives you the two-tone colors. Also included is a static cling screen protector. Overall, it's a great compromise to an "all out" Otterbox Defender series case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case for over a month now, and I couldn't ask for a better one. I've dropped my phone a couple times and the case has done its job. Nothing better than an Otter!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tuff case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of case has saved by phone at least Twice from being damaged. I recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection... Bad color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the protection of the Otterbox Commuter and the fact that it is not as bulky as the Defender. Would purchase this again, but not in the pink/white. The white base discolors and be becomes dirty/stained very easily. I owned mine less than a week and didn't want to carry it any longer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otter box cases for my phones and have been highly pleased with the amount of protection they provide and their customer service when I've had a warranty issue. I highly recommend this case because it is very shock absorbent, durable, and not a s bulky as the defender. The screen protector that comes with the case is nice as well. Great value to protect an expensive device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox cases are great cases and very worth purchasing. If you want something that is going to protect your phone, Otterbox is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter, who isn’t too kind to her electronics. But this sucker covers it well and protects it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great protection for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    immediately after buying the wife her phone she drops it and cracks the screen. Bought her this case and so far, good to go. If you have an iPhone you need this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It Fits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think it would fit. At first, I just thought that the surrounding case would be too small for my size, but after trying it on, I found that it fits like a glove. It has a pretty nice feeling to it. It almost feels natural. I am really glad for the protection, it helps prevent accidents. Which down the road, will prevent a expensive purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Son loves the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son didn't like the plastic screen protector that comes with the LifeProof Fre case so opted for the Otter Box. For me its a bit bulky but he is happy with the case and phone still fits in his pocket. He has dropped his phone a few times while riding his bike but no dings or scratches. Phone looks perfect so makes me happy. Would buy again.

    I would recommend this to a friend