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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,720 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek case for a decent price. Fits snug too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protective case ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in the otter boxes for all of my phones and can't tell you how much it protects the phone from the many accidental drops it gets! There have been a few drops that I was certain damaged the phone but the otter box has never let me down. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Lives up to the Otterbox standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size that's not as bulky as some of the other Otterbox cases. Overall one of the best cases for sheer protection of your phone, although not the slimmest case out there. Does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    The Otter Box case is great for my iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box Commuter case for my iPhone 5. It is not too bulky and easy to put on. This is my second Otter Box Commuter case for the same phone but the first one did its job. I can't count the number of times that I have dropped my phone by accident whether by me or my child and the phone has recovered without a scratch. It has fallen out of my pocket as I was getting out of the car (onto concrete)...and has held up with just scratches to the case. So, when the old case (outer layer) finally cracked after another drop, I knew that I would just replace it with the same one. The other cosmetically pretty ones are cute and tempting but I prefer the practical and durable Otter box case cuz it really protects my $700 phone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection, Weight

    Rated 5 out of 5 stars

    perfectly suited to protect my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the otter case fits my iphone perfectly and seems to do a good job protecting it from routine bumps and scrapes. it is light weight but seems to be sturdy enough to protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice case. My wife loves pink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves pink because she is a breast cancer survivor. Saw this case and knew she would love it. Brought her into the store and showed her the case and she immediately said that she had to have it. We also bought a car charger for her phone. The store had a great selection of cases to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great price and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace another brand that pretty much fell apart. This case seems very durable. It took a little time to get the phone into the case but I like the snug fit, that was the only problem. With Best Buy price match I got a sweet deal because their online price was much lower than in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this OtterBox for my 13yo daughter. She has dropped her phone 3 times and the OtterBox saved the phone. The color is beautiful, we added a monogram to the back for a pop of color. It is a little difficult for her to remove the case, but that is primarily due to the durability of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a great addition to any phone. I like that it has a blend of the durability of a hard case and the softer corners to prevent damage if dropped. The included screen protector is easy to use and helps justify the higher price for this case versus the competition.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Very durable and not bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for my wife after having one for myself for about a year. This iPhone case is the best out there without being so bulky but also having the best durability. My 3 year old son uses our phone for Netflix/games and the iPhone is still alive :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Commuter Series Case is great because it is durable and very protective for my iPhone. It is not rubber, so it slides into pockets and purses with ease. The color is very attractive. I always get compliments on it when others see me using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects the phone perfectly, and also includes a great warranty. Your case is supposed to take the beating and not your phone. So save all of your receipts and boxes for the otter box in the event you need to take advantage of the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good protection for the iPhone 5s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases may seem expensive but offers more complete protection and works extremely well with the iPhone 5s. Fit and finish is perfect and the case makes the phone easier to hold. Only their Defender series offers even more complete protection but costs about twice as much.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good case for your Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the Otterbox Commuter Series Case for my current IPhone as well as my older model IPhone. The difference between the commuter case & defender case is the defender comes with a belt clip holster to hold your phone. on your waist. In my opinion I like to keep my phone in my pocket or in my coat sleeve pocket not on my belt where it might come off or banged up. Personal preference is what it comes down to. But with the Otterbox you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. Fits my phone perfectly and provides great protection with very little bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Pretty I Pink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's new Iphone 5s. She she loves the color and i love the protection. Not as bulky as my defender case but good to keep her phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So glad I finally went all out on a phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used poor quality phone cases ever since I got my first iPhone 6 years ago. I've gone through at least one case a year because they've cracked or broken after a few drops. When I upgraded to the 5S, I finally put up more money for this Otterbox. I absolutely love the color, and while I haven't had a severe drop yet, it has held up wonderfully after one month of using it. The case comes with a screen protector and you can hardly see it. The one thing I would say is that it is a bit difficult to take off and put on, but if that helps protect my phone, I'm fine with it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    This case works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It protects from drops and also prevents scratches. It's not real bulky, so it fits in my pocket easily. It looks good, too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Stylish Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is for my teenage daughter's I-Phone. It has performed as intended. It provides excellent phone and screen protection from occasional drops and it has nice styling. It was a bit costly ($39) which is the reason I am only giving it a 4 vs. a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love my otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I purchased a bulkier Otterbox because my 2 year old was grabbing my phone every time she could and dropping it almost every time. Now my daughter is 4 and not interested on the cell phone anymore so I decided to go with the same brand but something less bulkier. I threw the old case away and found the phone looked brand new -- talk about protection. I have found this new case to give very good protection too and the cell phone fits into my pocket. Phone has fallen a couple of times but the case makes it bounce so that absorbs part of the impact.

    I would recommend this to a friend