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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,720 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case or exactly what I needed. Of course with an otter box, you can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have one, bought as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality - had no misgivings about giving as gift to a family member

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Son's phone. He works in the summer with his uncle, and the last phone he had slipped out of his pocket and broke. So this time I bought him a case that I know works, because I use it on my phone. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4th Commuter Case and I love it. Will break down though if you remove it often.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great protection case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it's a cancer awareness product but shows dirt way too fast. I have had on phone for 3 weeks and was on vac and did not carry phone for about 1 1/2 of that and white part of phone is showing lots of dirt already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone cover. Love how good you can hear. I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is a Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple Otterbox cases and all of them have been a perfect fit and offer great protection. This case has a smooth back so it slides easily in and out of your pocket. If you don't need the extra protection of the Defender case, this is a good one to have.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slippery, screen protector is not clear and scratches easily. Your best bet is the Defender, since the SE is not a big phone it won't add much bulk and it's perfectly pocketable like the Commuter.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear cajofima7,

      We're bummed to hear that you're not loving the scratch protector that accompanies the Commuter series! While this screen shield is completely optional, we understand why you might be looking for something else. Sounds like your heart is set on the Defender, so please feel welcome to check it out via the link below, and call our friendly Otters at 1-855-688-7269 with any questions. We're always happy to help!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-se-5s-and-5-black/1972006.p?skuId=1972006

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Low profile case for IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat an Otterbox for protecting your phone. This one is a great mix of protection and functionality. Not so bulky that you can't find room for it in your pocket but still takes a drop like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this case for several weeks now and I can honestly say that it is both attractive and protective. I've dropped my phone a few times and the phone was alright, but even more impressive was the fact that the case wasn't noticeably scratched. Very nice case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otterbox case that I've purchased this year. The first for myself and this one for my girlfriend. Hands down the best phone case I've ever had. Super durable and has saved my girlfriend's phone multiple times from breaking when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good durable case for my new Apple Trac-Fone and I chose this Otter case. It is the same case that I purchased for my wife last year and she loves it and I am sure that I will as well. great protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for anyone that does not like the girly girl pinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job. Dropped my phone a couple of times and didn't break or crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cases. I was just disappointed with the lack of color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a case for older phone. Multiple drops and still works.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slimmer than the Defender series, but still a bit bulky. Adds a ton of protection though. We bought these for some work phones because we know Otterbox cases are typically bombproof. Only wish they were a little bit more "grippy."

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love commuter series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family always buys otterboxes. Recently, we strayed and bought "designer" cases. We went back to otterboxes due to my husband breaking two phones in a week by dropping from a low height. Should never have got the cheaper brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case and it is decent looking as well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outstanding choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the commuter series for over 2 years with my iPhone 4S. It was a nobrainer that I purchased one with my new iPhone 5S. I love the sleekness and fit. It is durable and functionable too! I have had my fair share of phone dropage without damages.

    I would recommend this to a friend