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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6631 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,631 reviews
  • Rated 5 out of 5 stars

    Sold on OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family always put OtterBox's on their phones. We always know the quality we are getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Otterbox has proven to be one of the best options in protecting your devises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter who is tough on your stuff , and so far it's holding up great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case doesn't fit phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box needs to work on this design! The top of the outside she'll buckles up when you put it on the phone:( traded this one for the symmetry case

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Case is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case if fine if heavy duty protection isn't needed. There is no screen protector with this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Debbie,

      That is strange that this Commuter did not come with an adhesive screen protector. We’re sorry that happened and we definitely want to help out. First we would suggest reaching out to BestBuy to see if they can resolve this unusual situation. Of course, feel free to give our friendly Otters a call at 1-855-419-7417, and we will be happy to help out in any way that we can.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Otterbox as always rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year after Ottrrbox continues to put out quality products. Case meets all expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good starter case, really liked the color. Replaced after 8 months and 3 drops. The hard piece cracked and broke each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just basic and durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable item. I have used these on my other phones and have not had any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money! Highly recommend this item as it really protects your producr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has great quality usually, and I have used the warranty. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice I bought it twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice I bought it twice For both my kids with new phones. Durable but not too clunkie

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Keeps phone packaged safely out of harms way. Doesn't fit as well as the same case for the 4S did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good product from Otterbox Takes the harshness of normal phone use with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case seems like otter is starting to skimp a little on quality of fit but I'm a big detail person most would not notice all and all good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit phone perfectly and it seems way sturdier than last case. Otter box is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and all the different features especially the quick ones. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. This is my first otterbox case and its great. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone cover. Not my first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third outterBox I've purchased and been satisfied with all of them. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong sturdy iPhone case. Would recommend the case to anyone that needs a strong case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super resistent I bought it for my son and he loved it Heavy Duty for a teen!

    I would recommend this to a friend
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